Band 5 Catering Co-Ordinator

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NHS
Birmingham
GBP 10,000 - 40,000
Be among the first applicants.
2 days ago
Job description

University Hospitals Birmingham NHS Foundation Trust

We are looking for a motivated and skilled Retail Catering Coordinator to join our Catering team across UHB sites, including Queen Elizabeth Hospital, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital. This role is essential in delivering high-quality, sustainable, and nutritious meals in our retail and hospitality services, ensuring the highest standards in food safety, staff training, and operational efficiency.

As the Retail Catering Coordinator, you will have the opportunity to make a significant impact on the quality of catering services across our hospitals. This role offers the chance to lead a team, contribute to policy development, and oversee important projects that improve retail income streams and service delivery. If you are passionate about catering in a healthcare environment and have the skills to succeed in this role, we encourage you to apply.

Main duties of the job

Staff Training and Development: Lead and update training for retail catering staff (Bands 1-4) on food hygiene, safety, and procedures during induction.

Staff Management: Conduct annual appraisals, set goals, and support development, maintaining accurate records as per Trust policies.

Absence Management: Manage sickness absences in line with Trust policies, keeping records and addressing patterns with HR.

Financial and Operational Oversight: Analyse trading data, manage stock, and address budget discrepancies with senior management.

Compliance: Ensure all areas meet food safety and hygiene standards, collaborating with infection control teams.

Collaboration: Provide guidance on food services, staying informed on product updates via supplier collaboration.

Policy and Project Management: Contribute to catering policies and lead projects to enhance services, improve income, and align with budgets.

Key Skills and Experience:

*Leadership: Proven ability to lead teams in retail or catering, preferably in healthcare. Skilled in training and motivating staff.

*Food Safety Expertise: In-depth knowledge of regulations, ensuring compliance and hygiene.

*Operational Management: Skilled in stock control, budgets, and financial oversight, optimizing efficiency.

*Communication: Effective collaboration with teams, management, and suppliers.

*Problem-Solving: Proactive in addressing challenges and implementing solutions.

*Financial Awareness: Experienced in managing records and ensuring compliance

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

  • *Intermediate Food Hygiene Certificate or level 3 food safety qualification or equivalent.
  • *Degree / Diploma Level 4 in Facilities Management or Hospitality Management higher level or equivalent.
  • *Evidence of continual professional development in catering operations or retail services.

Experience

  • *Significant (recent) management experience in a large food production/ Retail environment
  • *Significant experience of managing a workforce & associated human resources issues.
  • *Experience of effectively managing & leading change.
  • *Specialised knowledge of large retail or hospitality operations, sound knowledge food safety, processes, HACCP, and dietary allergen requirements.
  • *Understanding of food labelling regulations and allergen controls.
  • *Understanding of EPOS till systems and cash handling procedures.
  • *Experience in managing large teams and within a collective way of working

Additional Criteria

  • *Excellent communication skills to deal with a wide range of retail customers
  • *Confident and able to work with regulatory bodies Environmental Health and oversee schedule of work.
  • *Coordinating projects providing high level reports and KPI.
  • *Must be able to drive multi-site
  • *Must have retail experience at least 2/3 years managing catering retail teams in a commercial setting
  • *Respectful and courteous approach to all staff groups and clients.
  • *Supportive to colleagues.
  • *Ability to appropriately address challenging HR issues.
  • *Ability to work well under pressure and to tight deadlines and providing all necessary analysis/reports to schedule.
  • *Be an ambassador for Catering retail services
  • *Communicate well with service users.
  • *Willing and able to facilitate change and motivate others to accept change.
  • *Well-motivated to manage successful team of staff and promote a positive image of the Catering department.
  • *Willing to act on own initiative.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust

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