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Band 4 Medical Secretary - Longbridge Health Centre

Birmingham and Solihull Mental Health NHS Foundation Trust

Birmingham

On-site

GBP 40,000 - 60,000

Full time

15 days ago

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Job summary

An established industry player in mental health services is seeking a dedicated individual to provide essential secretarial support to a Consultant Psychiatrist and the wider medical team. This role involves managing appointments, correspondence, and ensuring effective communication with various stakeholders, including patients and external agencies. Join a compassionate team committed to improving mental health wellbeing for a diverse community. If you are organized, have strong communication skills, and want to make a difference, this is the perfect opportunity for you.

Qualifications

  • Experience in administrative and secretarial duties.
  • Proficient in data entry and using various healthcare systems.

Responsibilities

  • Provide secretarial support to the Consultant Psychiatrist and team.
  • Manage appointment bookings and correspondence efficiently.

Skills

Data Entry
Audio Transcription
Communication Skills
Organizational Skills

Education

High School Diploma
Relevant Secretarial Qualification

Tools

GP PAS system
Care First
SystemOne
Emis
Rio

Job description

To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organise their workload and to liaise with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP’s telephone calls in a polite, friendly & courteous manner.


The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include:

  1. The receipt of all correspondence.
  2. Booking of new patient appointments.
  3. Attendance at MDT weekly meetings.
  4. The audio transcription and text processing of clinical letters, reports, and other correspondence as required by the medical team.

To act as a focal point of contact and be responsible for the dissemination of information, messages, and enquiries for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers, and any other appropriate external agencies.


Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.


Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.


For further details / informal visits contact:
Name: Sharon Walters
Job title: Support Service Manager
Email address: sharon.walters4@nhs.net
Telephone number: 07985 883481

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