Band 4 - Medical Secretary, Haematology

West Hertfordshire Teaching Hospitals NHS Trust

The Haematology Department is seeking a motivated, approachable, and team-oriented individual to join as a part-time Medical Secretary (Monday to Friday).

The successful applicant will play a vital role in providing comprehensive secretarial and administrative support to consultants, Anticoagulant Specialists, and the Haematology Nurse.

This role requires a proactive and responsible individual with a strong commitment to ensuring the efficient running of the haematology office. A positive attitude and excellent organisational skills are essential to manage daily priorities and address unexpected queries and demands effectively.

Flexibility is also required, as the role involves occasional travel to the St Albans site.

Main duties of the job

The department is looking for someone who can:

1. Provide a complete confidential secretarial service for the consultants, of both a clinical and non-clinical nature, regularly transcribing complex medical terminology within a high-volume workload, including the use of audio, together with associated photocopying and filing.
2. Deal with telephone and personal enquiries from patients, GPs, other health professionals, etc., exercising independent judgment and initiative, giving information and non-clinical advice, and ensuring accurate messages are conveyed and appropriate action taken.
3. Give out Pathology results from the ICE system to GPs, Consultants, and other medical Professionals.
4. Manage Haematology Generic Emails, Electronic Referral System (eRS) waiting list functions, providing the consultants with appropriate information regarding referrals and appointments.
5. Prioritise workload under the direction of the office manager and in the absence of other team members, to provide cover for essential tasks.

About us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. At West Herts we offer a variety of flexible working options as we recognise the importance of a good work-life balance and the ability to work flexibly. We kindly invite you to consider submitting an application.

If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net. If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Job responsibilities

Please refer to the attached job description and person specification for a full list of duties and details about the role.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Person Specification

Education and qualifications:

• AMSPAR or equivalent level of knowledge.
• RSA III or equivalent experience in same field.
• English language GCSE or equivalent.
• ECDL.

Knowledge:

• Knowledge of Microsoft Office (to include Word, Excel, PowerPoint and Outlook).
• Sound knowledge and understanding of medical terminology.
• Knowledge of speciality.

Experience:

• Experience as a medical secretary.
• Secretarial experience.
• Experience of working in NHS.
• Experience of working unsupervised.
• Experience of working in a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

West Hertfordshire Teaching Hospitals NHS Trust

£27,857 to £30,570 a year inc HCA pro rata