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Band 4 - Medical Secretary, Dermatology

West Hertfordshire Teaching Hospitals NHS Trust

Watford

On-site

GBP 20,000 - 30,000

Part time

24 days ago

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Job summary

Join a forward-thinking healthcare organization as a part-time Medical Secretary in the Dermatology Department. This role offers the chance to be part of a friendly team, providing essential support to medical professionals and ensuring efficient communication within the department. You'll be responsible for managing correspondence, handling sensitive patient information, and contributing to a positive patient experience. With a commitment to staff wellbeing and innovative care models, this position is ideal for those looking to balance their professional and personal lives while making a meaningful impact in healthcare.

Benefits

Flexible working options
Staff wellbeing programs
Professional development opportunities

Qualifications

  • Experience as a medical secretary with formal qualifications.
  • Good general education and knowledge of medical terminology.

Responsibilities

  • Provide secretarial support to Dermatology Consultants and manage their diaries.
  • Type clinic letters and manage patient records and results.

Skills

Medical Terminology
Typing (AMSPAR/RSA III)
Communication Skills
Confidentiality Management

Education

Good basic education to GCSE level
Formal secretarial qualifications

Tools

Cerner database
Hospital computer systems (PAS)

Job description

Job Summary

The Dermatology Department has a vacancy for a part-time experienced Medical Secretary to work as part of the Dermatology team at Watford General Hospital.

Experienced and committed, you will provide an efficient and comprehensive secretarial service to the Consultants and multi-disciplinary team.

Main Duties of the Job

The successful applicant will need to have a good general level of education with formal secretarial qualifications or experience of working as a Medical Secretary and possess the essential qualifications outlined in the attached Person Specification.

This is an opportunity to work in a fascinating specialty with a friendly team.

About Us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts we offer a variety of flexible working options as we recognise the importance of a good work-life balance and the ability to work flexibly.

Job Description

Job Responsibilities

  1. To act as personal secretary to one or more of the Dermatology Consultants, liaising on a day-to-day basis and prioritising own workload.
  2. Typing of clinic letters, using Cerner database, discharge summaries and admin letters from tapes or dictation or written copy as required.
  3. Pathology and blood results should be actioned and filed appropriately daily, making sure urgent results are shown to Consultant as soon as possible; where this is not possible, this will need to be escalated to the Office Manager.
  4. Ensure that laboratory results, X-rays, letters and other records are filed accurately.
  5. To keep Consultants diary and arrange meetings when required.
  6. To deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and hospital departments etc. Queries can occasionally be distressing/emotional circumstances.

Person Specification

Qualifications

Essential
  • Good basic education to GCSE level
  • AMSPAR/RSA III typing or experience as medical secretary

Knowledge

Essential
  • Medical Terminology
  • Knowledge of hospital computer systems (PAS)
  • Knowledge of 18-week pathway process
  • Knowledge of PTLs

Desirable
  • Knowledge of specialty

Experience

Essential
  • Previous medical secretary experience

Desirable
  • Working in a changing environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer Name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford

WD18 0HB

Employer's Website

http://www.westhertshospitals.nhs.uk
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