Band 3 Support Receptionist - Bristol

Avon & Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job description

Band 3: SUPPORT RECEPTIONIST/POST ROOM ASSISTANT

Support for sites based in North and Central Bristol & South Gloucestershire

A great opportunity has arisen for a Front of House Support Receptionist & Post Room Assistant to join our friendly administration team.

Our receptions are open & staffed between 09:00 and 17:00 Monday to Friday. There can be no variation of these hours.

The post holder will be required to provide cover for reception/Post Room duties at SFM West Admin North sites.

Sites include:

• Gloucester House at Southmead Hospital.
• The Greenway Centre in Southmead, Bristol.
• Campbell House, a Central Bristol location just behind the Bristol Royal Infirmary.
• FM Hub, Chapel Way St Anne's, Bristol.
• Speedwell.

Main duties of the job

Training at each base will be provided in respect of the role and on bespoke systems i.e. room bookings.

The role will provide a central point of contact for the building or site, as well as provision of front of house reception duties/Post Room. You will be dealing directly with members of the public, carers, services users and their families.

Some understanding of mental healthcare service provision is desirable.

Previous experience of working in a reception environment is required; there will be administrative tasks within the role requiring PC skills.

We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner. Attention to detail and ability to multitask under pressure are vital in this busy role.