Band 3 Secretary & Clerical Assistant - Salisbury

Band 3 Secretary & Clerical Assistant - Salisbury

A vacancy has arisen within the Facilities Team for a full time Band 3 receptionist/administrator, 15 hours on Thursday and Friday.

The post is based at Fountain Way, Salisbury.

The post holder will be required to have excellent interpersonal skills both face to face and on the telephone, have an attention to detail, with a high level of accuracy and be fully competent in the use of Microsoft Office.

You will need to be able to work, both unsupervised and as part of a team with the ability to prioritise your own workload, whilst working to set targets and deadlines.

Main duties of the job

This post requires a flexible approach as you may be asked to provide administrative cover within the wider FM team. Although not an exhaustive list, the role will involve:

• Front of house reception cover involving face to face contact with visitors and service users.
• Dealing with telephone enquiries and operating an electronic room booking system.
• Ad hoc cashier cover dealing directly with service users and staff.
• Some generic admin support to include inputting to excel spreadsheets/ assisting with collation of statistic data as required.
• Other tasks as delegated by the Facilities Manager BSW or Site Co-ordinator.

The role will suit someone who enjoys variety in their work and who can manage a range of independent tasks in support of the FM team.

This is a 15 hour permanent contract - hours Thursday and Friday 9-5.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust), a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job responsibilities

Please see the job description attached for a full explanation of the role and the person specification.

Person Specification

Experience of working in Admin

• Has worked in NHS or as part of a team in a large organisation.
• Relevant qualification or experience as demonstrated by description of previous roles.

Organise a busy office

• Relevant experience as demonstrated by description of previous roles and prioritising.

Experience of office procedures

• Must be able to work within guidelines and keep/pass on accurate information.

Excellent diary management

• Good understanding of booking meetings, accuracy, diplomacy, etc.

Empathy and consideration

• Dealing with distressed people.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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