Band 3 Portering Team Leader

University Hospitals Birmingham NHS Foundation Trust

We have new vacancies for enthusiastic Portering Team Leaders to join our Trust. Working a rotating shift pattern, the service operates 24/7 and you will join a team responsible for the effective delivery of the in-house Portering service. This is a great opportunity to develop your skillset within the environment of the NHS.

Portering Team Leaders will take on a variety of tasks, resulting in first-line Management helping and assisting staff members through sickness reviews, appraisals, and a host of in-house training including BOC Medical Gas Training to Fire Marshal training.

You will be responsible for the coordination and monitoring of over 100 Porters and their duties while providing an effective and efficient high-quality Portering service to all clinical and non-clinical areas, offering support and on-the-job training for staff as required and liaising with the Portering Management Team to discuss issues arising from the provision of the Portering Service.

In order to be shortlisted, please ensure your application and supporting information provides evidence of how you meet the person specification attached. Please check the functional assessment summary included with this vacancy listing to ensure you are able to meet the key physical requirements of this role.

Main duties of the job

What's involved:

1. Lead, motivate, and monitor staff in order to provide an efficient and effective Portering Service to all clinical and non-clinical areas.
2. Ensure all staff know their duties and have the sufficient skills, training, and materials to complete these to a high standard within their allocated areas.
3. Ensure the contracted service is delivered on a timely basis to the required standard in line with policies and procedures.
4. Engage with clinical and non-clinical staff to organise and allocate resources to optimise service delivery.
5. Undertake regular checks to ensure relevant equipment (wheelchairs, trolleys, or beds) is functional and safe to be used during the service, reporting faults or loss.
6. Attend Air Ambulances in a timely manner providing an effective fire and rescue service.
7. Ensure department guidelines such as dress code and infection control procedures are followed at all times.
8. Assist in the planning of the shift rosters, ensuring relevant cover throughout the year.
9. Work within NHS Standard Financial Instructions and ensure spend on Bank staff is authorised correctly and within delegated limits.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

1. Investing in the health and wellbeing of our staff, including a commitment to offering flexible working where we can.
2. Offering our staff a wide variety of training and development opportunities to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reaches their true potential, achieves their ambitions, and thrives in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture that empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected, and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job responsibilities

*Please Note: For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

• Basic Education to Senior School Level
• Numerate and literate
• Successful completion of aviation fire training on a regular basis to retain a certificate of competence
• Certificate in or evidence of working towards first line supervisory management or willingness to achieve

Experience

• Supervisory experience
• Experience of working within the NHS

Additional Criteria

• Ability to analyse and resolve staff shortage problems
• Willingness to train individuals and groups of staff
• Demonstrate flexibility to the needs of the service
• Ability to deploy team of porters, prioritise urgent requests and deploy staff rotas
• Good communication skills, both written and verbal
• Ability to implement change in the delivery of portering services and recommend change in service delivery
• Health and Safety at Work regulations
• Reliable
• Punctual
• Must be physically fit to move trolleys and chairs as required
• Ability to work shifts
• Role of Facilities Management within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust