Back Of House Team Leader - QEII Centre

Compass Group; London; On-site; GBP 32,000; Full time

Job description

Back of House Team Leader - QEII Centre
£32,000 per annum

We are QEII Taste, by Levy UK + Ireland, the QEII Centre's award-winning caterers. We are renowned for creating and delivering exceptional guest dining experiences. Based on the core principles of quality, innovation and service, QEII Taste aims to exceed client expectation.

From graduation and awards ceremonies to international conventions, our menus are sure to enhance the event experience. From our prime location in the heart of Westminster, we have hosted over 13,000 events since it was opened by Her Majesty the Queen on the 24th June 1986.

Overall Purpose of the Role:

The Back of House (BOH) Team leader is responsible for overseeing the kitchen and back-of-house operations to ensure efficiency, compliance with company standards, and excellence in food preparation and safety. This role involves supervising staff, maintaining inventory, ensuring cleanliness, and upholding high levels of customer satisfaction by delivering top-quality food and service.

More about the role:

• Supervise, train, and mentor BOH staff, including kitchen porters
• Take charge of the BOH team when the Manager is not present
• Schedule and assign tasks to ensure smooth BOH operations during shifts.
• Monitor staff performance and provide feedback or coaching to ensure consistent quality of cleanliness.
• Foster a positive work environment that encourages teamwork, accountability, and efficiency.
• Enforce compliance with health and safety regulations, including food handling, storage, and cleanliness standards.
• Conduct regular inspections to ensure the kitchen and equipment meet sanitation and hygiene standards.
• Train staff on proper food safety protocols and workplace safety procedures.
• Monitor inventory levels and coordinate with BOH manager
• Minimise waste by ensuring proper storage and rotation of food items.
• Collaborate with front-of-house staff to ensure seamless communication and service flow.
• Troubleshoot and resolve any operational issues in the BOH.
• Comfortable working in hot, fast-paced kitchen environments.
• Will report to BOH Manager and Executive Head Chef

Benefits:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits + Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health and Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodafone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Who you are:

• Proven experience in a supervisory role within a kitchen or back-of-house environment.
• Strong understanding of kitchen operations, and food safety regulations.
• Excellent leadership, communication, and organizational skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Flexibility to work evenings, weekends, and holidays as needed.

Who we are:

Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.