B2B PR & Content Account Manager – Senior Account Manager

Black Cherry Recruitment Ltd; Altrincham; Hybrid; GBP 30,000 - 50,000; Full time

Job description

Altrincham

REF: BCHS342

My client is a B Corp, award winning PR & Content agency who is looking to appoint an ambitious and capable Account Manager or Senior Account Manager.

They are serious about their social and environmental impact, and they demonstrate this by measuring and publishing their performance across waste and energy usage, EDI, training, charity and fundraising, and mental health and wellbeing. Each member of the team plays a fundamental part in delivering these targets, forming an integral part of the job spec.

Key traits and skills they are looking for include someone who is driven and hungry for success, hitting client targets and career development. You will be brilliant at media relations as well as a strong writer.

Client sectors are mainly B2B focused and cover property, energy/sustainability, built environment, professional services, utilities, hygiene & FM, tech, life science, manufacturing, retail.

The team are a fantastic bunch of individuals, very down to earth, welcoming and fun loving… a genuinely delightful place to work!

Like all businesses, the agency is very commercially driven, hard-working and dedicated to both business and client results, but they seem to operate & achieve this whilst remaining ethically minded and maintaining a happy team and working environment.

Key Responsibilities

• Forming strategic PR plans in conjunction with the account director.
• Managing client relationships, including overseeing the full client account, acting as the main point of contact, management of client expectations and relationship, delivering and attending client meetings, measuring, delivering to and reporting on KPIs, monitoring servicing levels and campaign budgets.
• Lead and produce strategy for Tier 3 clients.
• Delegating to, and briefing and managing account executives on client strategies and deliverables through regular team meetings, Trello, and email.
• Providing briefs and structures for press releases, features, blogs and any other written comms for account executives, and leading on high level content creation deliverables.
• Leading on media relations and pitching strategies for accounts, assisting on high level sell-ins.
• Finding relevant and valuable speaker opportunities, events and awards for clients.
• Growing existing accounts, cross and upselling in additional agency services, and spotting growth areas.
• Working alongside account directors to lead new business pitches.
• Implementing and advising on best practice ways of working across areas of key expertise.
• Completing SMART objectives on a six-month basis and setting and monitoring of junior team’s SMART reviews.
• Adopting and reflecting our agency and B Corp values and daring to be different, bringing a charismatic energy to everything we do.
• Working alongside the full team to ensure alignment in multi-channel strategies.
• Completing 25 hours of volunteer work per annum as per our B Corp framework.
• Leading on the delivery of at least one element of the agency’s ESG strategy, covering community, customers, environment, governance, and workers.

Key Skills

• Two to three years of PR experience, ideally agency-side.
• Previous experience in B2B PR, with solid media relationships.
• Experience in managing client budgets and timings.
• Experience in maintaining positive client relations.
• Project and team management skills, ensuring plans are delivered on time, within budget and to a high standard.
• Team leadership skills, able to motivate junior staff to deliver against company objectives and initiatives.
• Creative thinking with confidence to lead brainstorms and actively contribute to company idea generation and client strategies.
• Capable of producing messaging documents and communication strategies.

Employee Benefits

• Hybrid working (one day at home per week with a second signed-off for long form).
• Early finish Fridays.
• Company pension scheme.
• Quarterly funded socials and regular team-building activities.
• Dog-friendly office.
• Health shield plan covering, but not limited to, dental, optical, physio, chiropody, health & wellbeing, and Health Screening.
• Matched fundraising initiative.
• Training policy with budget.
• 25 days holiday, plus bank holidays and one day extra for birthday.
• Flexible working hours policy.
• Christmas shutdown.

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