Aviation Operations Manager

Job Description

We’re looking for an Aviation Operations Manager to join a leading Tour Operator.

This is a fabulous opportunity in which the successful candidate will be responsible for all Aviation Projects, including building relationships with GDS providers, securing new deals, meeting targets, and driving our aviation business forward. The role will involve liaising with existing e-sales customers, reservations, and airlines.

Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover. In return, our client can offer a competitive salary of up to £40k plus benefits.

This is ideally a fully office-based role; however, our client will also consider a hybrid working option.

If this role is of interest to you, please apply online.

Role of Aviation Operations Manager:

• Oversee the ticket department on a daily basis
• Ensure that the reservations team is updated with new fares, special fares, and changes to routings by communicating effectively daily fare updates
• Assist with GDS Relationship at the operational level
• Monitor competitor activity and pricing across Airlines on a weekly basis
• Specialist Fare Management, including cruise fares, NDC, I.T fares, e-global, and corporate fares
• Manage ADM & ACM process from start to finish
• In conjunction with the training department, conduct and help to coordinate airline training for the reservations team
• Manage relationships with E sales customers to keep them updated with relevant new fares.
• Analyze fares, airline information, and identify and proactively promote good deals to marketing, management, and reservations
• Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed
• Cover the OOH emergency line as part of a rota

Skills required for the role:

• Solid worldwide travel industry knowledge
• Excellent airline and fares knowledge
• GDS proficient
• Good communication skills
• Good attention to detail
• Strong customer focus
• Project Management and analytical skills

If you’re interested in learning more about this Aviation Operations Manager opportunity, press the apply online button now!