AV Technical Project Manager

About the job AV Technical Project Manager

Job Title: AV Technical Project Manager

Salary: £32k - £45k

Description:

The role of the Technical Project Manager is to be a leader within the Operations Department. They are the strongest technical figurehead within the team, managing and strengthening the delivery of all projects within the business and executing the company’s core values at all times.

Working Hours: 9am - 5:30pm - Full time on site

About Us:
My client is a leading UK AV and UC integrator based in Reading, Berkshire. Established in 1999, they have provided thousands of clients with perfect, reliable, and cost-effective AV and UC solutions for their collaboration, presentation, and communication spaces. Their incredible team of design consultants, engineers, AV project managers, programmers, and technicians are constantly working to provide clients across the UK with the best audio-visual solutions.

The Team:
My client's Operations Department team is responsible for all online delivery from various online stores, all service contracts with their premier customers, and the excellent delivery of all projects from site surveys to multiple phase/week installations with their own engineers and sub-contract engineers.

Must Haves:

• Solution Design/Technical check.
• Display a high technical understanding of all the company's products and services.
• Attend supplier and vendor training sessions to ensure up to date on all technology and products.
• Become certified on supplier/manufacturer accreditations to bolster the company’s standing within that supplier/manufacturer.
• Identify gaps in knowledge and work with the Managing Director to address these gaps.
• Manage projects with an administrative team to a high standard, ensuring excellent customer service, quality on site, and protection of margins.
• Manage approximately 30 projects per month, several of which are large (100k plus).
• Ensure service contract standards and SLAs are adhered to, with the service manager covering all logs.
• Oversee all engineers (in-house and external), ensuring appropriate insurances, vehicles, and PPE are in place when required.
• Demonstrate an understanding of all company products, services, and business processes, along with a high level of technical knowledge to deliver solutions accurately.
• Manage margins/budgets of each project.
• Ensure the quality of equipment, cables, quotes, and engineers adhere to the company’s AV standards.
• Organize and deliver all projects alongside the administrators to meet standards.
• Prepare technical specifications, cable schedules, and drawings where required.
• Keep all R & M and training up to date.
• Overall management of service contracts alongside a designated engineer.
• Demonstrate proactive behavior in driving repeat business through quality work and customer satisfaction.