Automotive Service Adviser

Austin Fraser; Sheffield; On-site

Job description

Job Opportunity: Customer Service Adviser

Location: Sheffield

Hours: 09:00 - 17:00 (Full-Time)

Pay: £12.36 per hour

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you!

We are looking for a Customer Service Adviser to join our dynamic team at a reputable car dealership. In this role, you'll be the first point of contact for our customers, providing outstanding service and support while ensuring a seamless experience.

Key Responsibilities:

1. Greet and assist customers in person, via phone, and email
2. Handle customer inquiries, bookings, and follow-ups
3. Coordinate with various departments to meet customer needs
4. Maintain accurate records of customer interactions
5. Ensure a professional and positive experience for every customer

What We're Looking For:

1. 1-2 years of experience in a similar customer service role, preferably within the automotive industry
2. Excellent communication and interpersonal skills
3. Strong organisational abilities and attention to detail
4. Ability to work effectively in a team and independently
5. Proficiency in basic computer applications

What We Offer:

1. Competitive hourly rate of £12.36
2. Full-time hours with a supportive and friendly team
3. Opportunities for growth and development within the company
4. A dynamic and engaging work environment