Associate UX Design

Time left to apply: End Date: December 20, 2024 (30+ days left to apply)

Job Requisition ID: R22770

Job Title

Associate UX Design

Job Title: User Experience UX/UI
Position Type: Permanent
Location: Bogotá, Colombia
Job Family: Product Design & Development

About Your Business Area/Department:

Amadeus is at the forefront of improving the traveler experience. The Airport Companion App is a major contributor to this improvement. It provides a mobile solution to roaming agents at the airport. Agents equipped with mobile devices (such as iPads) can serve the travelers wherever they are in the airport, reducing the need to use physical desks. Initially designed for iPad (Apple) users only, we have just started an exciting transformation to support more devices and platforms (e.g., Android) and increase adoption among our airline customers.

Summary of the Role:

We are looking for an experienced UX/UI Designer to join our talented team in charge of building this app, based in the Bogotá office. You will work alongside UX/UI Experts and Designers, Software Development Engineers, Business Analysts, and QA, using Agile methodology (Scrum and SAFe). You will work in a multicultural environment with colleagues based across the world in Dallas, London, and Sydney.

As a UX/UI Designer, you’ll be accountable for the design of the product interfaces and flows based on solutions agreed with the stakeholders (Business Analysts, Product Managers, and the customer themselves).

In this role you’ll:

• Create mobile user-interface designs considering usability/UX principles and mobile design best practices.
• Collaborate with customers and the project team to translate requirements into functional, user-friendly interfaces.
• Run idea and design workshops where necessary.
• Create wireframes and low-fidelity mock-ups, drive the review and approval of those designs with both customer and internal stakeholders.
• Review and test the delivered software ensuring that the implementation is usable and adheres to mobile design principles.
• Analyze the testing of those UIs with customers and feedback into the iterative design process where necessary.
• Keep up to date with usability industry trends and best practices and inspire the rest of the project team continually to improve the design of the mobile application.
• Document your solutions, ideas, and best practices and tips.

About the Ideal Candidate:

• A degree in UX/UI Design or related field, or with other significant UX industry experience.
• Experience as a UX/UI designer. You should be able to demonstrate a portfolio of designs across more than one project.
• Mobile-first design knowledge and experience, including tablet applications. Aware of mobile usability best practices, techniques for handling multiple-form factors and mobile human-computer interaction.
• Strong creativity and visual design skills. Able to present new designs to customers and internal stakeholders.
• Aware of low and high-fidelity design practices and experienced in their application.
• Accessibility and responsiveness aware.
• Familiar with Figma, Sketch, Zeplin, and the Adobe product suite.
• Familiarity with end-user testing, observation, and analysis.
• Familiar with the Atlassian product suite: Confluence, Jira.
• Familiar with Agile development processes.
• Excellent communication and interpersonal skills, great team spirit, taste for coaching/mentoring, multicultural approach, good analytical and conceptual thinking, customer focus.
• Experience in the travel industry would be a plus.
• English spoken and written is mandatory due to you have to talk with internal and external customers in the US, UK, AU, and other countries.

What We Can Offer You:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances, and other competitive benefits.
• Work hybrid.
• Professional development to broaden your knowledge and enhance your skills with online learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Working at Amadeus, You Will Find:

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Application Process:

The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today!

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.

About Us

At Amadeus we’re passionate about travel and technology and making travel simpler, smarter, and smoother.

We're a diverse global team of over 18,000 professionals working together to solve the industry's toughest challenges and deliver exceptional customer experiences across 190 countries. And so can you! Join us to add your voice to our diverse mix for better discussions, decisions, and outcomes for everyone!