Associate Optimisation Analyst

About the role

At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That's why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.

The Product Analytics and Experimentation team sits within the Data & Analytics directorate in the Technology department. Our mission is to deliver insightful and actionable data through reporting, analysis, and experimentation; with a focus on establishing best-practice processes and enabling data-driven decision making across all supported product teams. The Tesco Groceries & Clubcard app and website, support centre, and store tills are some of the digital products supported by our team.

Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We're driving innovation and transforming our Technology to become the world's leading e-commerce business.

We need people who share our ambition to deliver for our customers; Passionate and confident people willing to take the initiative and drive us forwards. In return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.

At Tesco, you'll find a world-class data environment with the Tesco Analytics Platform - all our analytics, sales, and customer data in one place. Our team offers unparalleled opportunities to gain fantastic big data analytics experience while working extremely closely with the key decision-makers in the business.

Joining us means playing a part in defining, building, and launching an ambitious roadmap of digital products that could affect the lives of millions of people over the years to come.

If that sounds exciting then we'd love to hear from you.

You will be responsible for

This role will report into the Senior Optimisation Analyst. While specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role's key responsibilities:

1. Collaborate with Product Managers, Optimisation Managers, and Digital Analysts to conduct AB tests, and provide analysis of results to deliver actionable recommendations that can be applied to improve our digital products and the customer experience.
2. Perform analyses of customer behaviour within experimentation using a variety of data sources and tools (SQL Hive / Spark, Python, Alteryx, Adobe Analytics) and present insights in a simple and engaging way to a range of audiences including Product, UX, and Engineering.
3. Ensure the reliability of our test results by applying appropriate statistical testing methods to our test data.
4. Work closely with the Analytics Capabilities and Digital Analytics teams to ensure tracking and means of measurement is in place for our AB tests.
5. Work with the finance team to forecast accurate and representative financial benefits.
6. Learn new analytics techniques and tools rapidly with the support of the Senior Analysts and put these skills into practice.
7. Follow our Business Code of Conduct and always acting with integrity and due diligence.

You will need

To succeed in this role, you'll need to demonstrate experience of:

1. Experience of manipulating and analysing data from multiple sources to generate insights using big data, business intelligence, and data visualisation tools.
2. Excellent verbal and written communication skills - you must be able to articulate complex concepts to a diverse audience of different backgrounds and data literacy.
3. Knowledge of AB testing methodology and/or an understanding of the value of optimisation.
4. Knowledge in Adobe Analytics and/or Google Analytics and/or SQL.

Personal

1. Being a self-starter; motivated to deliver high quality work through planning and adapting to change.
2. Able to build solid working relationships with peers and senior leadership.
3. Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation.

What's in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work.

1. Annual bonus scheme of up to 10% of base salary
2. Holiday starting at 25 days plus a personal day (plus Bank holidays)
3. 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
4. Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.