Associate Manager, Partner Operations

Job Description

Are you eager to join a dynamic operations team within the Entertainment Partners & Content Group? Apply your expertise in leading media assets to ensure seamless fulfilment for the LEGO Group's global streaming and broadcast partners!

Core Responsibilities

The Partner Operations Manager will be a part of the Operations Team in the Entertainment Partners & Content Group. This position includes effectively leading all aspects of and delivering the LEGO Group’s media Entertainment assets for global distribution streaming and broadcast platform partners, as well as internal collaborators.

• Oversee the daily collaboration with LEGO's post-production vendor to ensure content delivery aligns with contracted SLAs.
• Serve as the primary operational liaison for the EPC Distribution team.
• Manage asset delivery for a variety of internal and external collaborators.
• Provide comprehensive distribution support, including placing distribution orders for partners.
• Handle partner screener requests and conduct asset availability research.
• Respond to partner result quote requests and manage rights effectively.
• Maintain and update the distribution tracker to ensure accurate records.
• Create and manage distribution deal purchase orders with precision.
• Lead external partner metadata servicing, including the management and storage of custom templates.
• Address and resolve partner rejections efficiently.
• Contribute to projects and initiatives aimed at improving workflows and processes.
• Provide systems support as needed to ensure smooth operations.
• Act as the point of contact for localization integration efforts, including coordination with internal partners, pilots, and file-sharing tasks.

Do you have what it takes?

• Extensive experience in digital asset management and digital archiving.
• Consistent track record of working directly with broadcast and streaming partners at a managerial or director level, showcasing the ability to handle tasks with tact, finesse, speed, and efficiency, even under pressure.
• Strong familiarity with digital media formats, including audio, video, and GFX/VFX.
• Proficient in using digital asset management systems and tools.
• Crucial experience in collaborating with or leading third-party vendors.
• Exceptional attention to detail and the capability to work independently with minimal supervision.
• Demonstrated proactive approach and ability to anticipate and manage tasks effectively.
• A strong focus on providing excellent customer service, with the ability to think quickly and solve problems efficiently.
• Insight into animation production and post-production workflows is a plus.

NOTE: This role does not have relocation support.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - Enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - Resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – From day 1 you will qualify for our generous colleague discount.

Bonus - When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - Assigned a primary workplace location with a hybrid work policy averaging 3 days per week in the office.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (e.g., sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Join the LEGO team today.