Associate Head of Governance and Risk

Associate Head of Governance and Risk
London, HCA Laboratories (Shropshire House)
Full time, 37.5 hours per week
Permanent
Salary: Competitive dependent upon experience

HCA Laboratories are currently recruiting for an Associate Head of Governance and Risk to join their growing team.

HCA Laboratories has over 35 years' experience in providing pathology services, for acute care in our HCA Hospitals, IVF Clinics, Insurance work, healthcare screening and GP services. We cover all disciplines in pathology including allergy, biochemistry and endocrinology, haematology and blood transfusion, histopathology and cytology, immunology, and microbiology and serology, with each laboratory equipped with the best available analytical instrumentation.

Duties & responsibilities:

• Deputise for the Head of Governance as required.
• Provide direction for the facility to ensure a patient focused quality governance agenda is defined and reported via reports and presentations to the Senior Management Team.
• Responsible for ensuring that quality and risk management is embedded throughout the laboratory by providing support, advice and guidance on all aspects of quality governance.
• Support the Head of Governance to ensure management of all complaints is effective and transparent in line with legislation and meets the duty of candour while disseminating learning from complaints across all areas.
• Maintain robust relationships with key stakeholders, developing a system of quality assurance and monitoring.
• Support the Head of Governance in providing strategic leadership and direction to the governance team.
• Ensure appropriate resources and expertise is available to deliver professional and reliable Health and Safety advice at the operational level.
• Lead on root cause analysis for serious incidents and develop effective mechanisms for learning from serious incidents to encourage a patient-focused learning culture.
• Ensure that the Senior Leadership Team is advised in a timely manner of high-risk incidents or matters that might have a substantial impact on patient safety, staff safety, or the reputation of HCA Healthcare UK.
• Ensure that risk registers are kept up to date and effectively used to drive the implementation of the HCA Laboratories Division and Healthcare UK strategy, supporting the Corporate Governance Framework.
• Advocate and sponsor risk control and prevention strategies that integrate risk management practices into everyday management.
• Lead on the implementation, ongoing assessment, and development of the CQC standards, working closely with the Head of Governance, laboratory teams, and senior managers to ensure broad-based understanding and ownership.
• Deliver training and/or facilitation to others as part of this process, and set up performance monitoring and assurance processes to track progress and achievement.
• Liaise closely with key stakeholders to ensure all internal and external compliance schemes are embedded and monitored within HCA Laboratories.
• Review, summarize, and advise about national guidance and legislation and work closely with the Head of Governance to develop governance assurance frameworks, information, and guidance to support service development and delivery.
• Support and facilitate the implementation of the HCA Healthcare UK Business Continuity and Health, Safety & Wellbeing policies and any other corporate policies applicable to the Laboratory Division.

What you will bring:

• Extensive experience as a Laboratory Quality Manager.
• Experience in risk management and Laboratory health and safety.
• Understanding of ISO15189, ISO15190, and ISO22367.
• Qualification in Laboratory Quality Management.
• HCPC registration desirable.

Why HCA UK?

Originally founded over 50 years ago by Dr. Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication, and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritize both your mental and physical wellbeing.

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As an Associate Head of Governance and Risk at HCA Laboratories, you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection, and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Diversity and Inclusion

Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion, and Belonging. We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process and in the workplace to anyone that needs them.