Associate Head of Governance and Risk
London, HCA Laboratories (Shropshire House)
Full time, 37.5 hours per week
Permanent
Salary: Competitive dependent upon experience
HCA Laboratories are currently recruiting for an Associate Head of Governance and Risk to join their growing team.
HCA Laboratories has over 35 years' experience in providing pathology services, for acute care in our HCA Hospitals, IVF Clinics, Insurance work, healthcare screening and GP services. We cover all disciplines in pathology including allergy, biochemistry and endocrinology, haematology and blood transfusion, histopathology and cytology, immunology, and microbiology and serology, with each laboratory equipped with the best available analytical instrumentation.
Duties & Responsibilities:
- Deputise for the Head of Governance as required.
- Provide direction for the facility to ensure a patient focused quality governance agenda is defined and reported via reports and presentations to the Senior Management Team.
- Responsible for ensuring that quality and risk management is embedded throughout the laboratory by providing support, advice and guidance on all aspects of quality governance.
- Support the Head of Governance to ensure management of all complaints is effective and transparent in line with legislation, is open, transparent, and responsive, and meets the duty of candour while disseminating learning from complaints across all areas.
- Maintain robust relationships with key stakeholders, developing a system of quality assurance and monitoring.
- Support the Head of Governance in providing strategic leadership and direction to the governance team.
- Ensure appropriate resources and expertise are available to deliver professional and reliable Health and Safety advice at the operational level.
- Lead on root cause analysis for serious incidents and develop effective mechanisms for learning from serious incidents to encourage a patient-focused learning culture.
- Ensure that the Senior Leadership Team is advised in a timely manner of high-risk incidents or matters that might have a substantial impact on patient safety, staff safety, or the reputation of HCA Healthcare UK.
- Ensure that risk registers are kept up to date and effectively used to drive the implementation of the HCA Laboratories Division and Healthcare UK strategy, supporting the Corporate Governance Framework.
- Advocate and sponsor risk control and prevention strategies that integrate risk management practices into everyday management.
- Lead on the implementation, ongoing assessment, and development of the CQC standards, working closely with the Head of Governance, laboratory teams, and senior managers to ensure broad-based understanding and ownership.
- Deliver training and/or facilitation to others as part of this process, and set up performance monitoring and assurance processes to track progress and achievement.
- Liaise closely with key stakeholders to ensure all internal and external compliance schemes are embedded and monitored within HCA Laboratories.
- Review, summarize and advise about national guidance and legislation, working closely with the Head of Governance to develop governance assurance frameworks; information and guidance to support service development and delivery.
- Support and facilitate the implementation of the HCA Healthcare UK Business Continuity and Health, Safety & Wellbeing policies and any other corporate policies applicable to the Laboratory Division.
What you will bring:
- Extensive experience as a Laboratory Quality Manager
- Experience in risk management and Laboratory health and safety
- Understanding ISO15189, ISO15190 and ISO22367
- Qualification in Laboratory Quality Management
- HCPC registration desirable
At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.