Associate Director - Stakeholder Engagement, Consultation and Communications

Aecom; Croydon; On-site; GBP 60,000 - 100,000; Full time

Job description

Social network you want to login/join with:

Associate Director - Stakeholder Engagement, Consultation and Communications, Croydon

Client: AECOM

Location: Croydon, United Kingdom

Job Category: Technical

EU work permit required: Yes

Job Reference: J10126586

Job Views: 3

Posted: 27.03.2025

Expiry Date: 11.05.2025

Job Description:

Company Description
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

Job Description
We have an exciting opportunity for an Associate Director to join our Stakeholder Engagement, Consultation and Communications team. We’re looking for someone with experience leading consultation and engagement programmes during the consenting stage for Development Consent Order projects, who is passionate about delivering effective communications and who can demonstrate experience of engaging with and consulting a wide range of audiences to support complex projects.

As our Stakeholder, Engagement, Consultation and Communications team is national, and we support hybrid working we are flexible in terms of base location. This position can be based from our offices in Croydon, London or St Albans with regular travel to clients in Central London.

Here’s what you’ll do:

1. Communications:
   • Developing a communications strategy and delivery plans for major infrastructure projects, including DCOs
   • Developing themes, core messages and collateral for multiple audiences and stakeholders, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives
   • Managing communications channels.
2. Engagement and consultation:
   • Identifying and mapping key stakeholders for client projects, and establishing an engagement strategy and delivery plans
   • Supporting consultation delivery, developing surveys, managing stakeholder feedback channels and analysing consultation responses
   • Planning and delivery of events, both physical and virtual, ensuring the safety and wellbeing of all attendees, delivering logistics, developing tailored materials, developing Q&As and briefing colleagues.
3. Client Relations:
   • Providing strategic leadership to clients on consultation and engagement approaches across different planning regimes
   • Liaising with internal and external clients, ensuring a high level of customer service and ensuring accurate, timely reporting
4. Business development:
   • Helping support the growth of stakeholder engagement and communications services across AECOM, focusing on providing advice and support to teams across the UK (United Kingdom) and Ireland. This will require working collaboratively with multi-disciplinary teams
   • Identifying and delivering new business opportunities outside of AECOM.
   • Responsible for writing tender and commercial responses
5. Project and team management:
   • Managing a range of projects, project teams and budgets
   • Delivering on time and on budget, flexibly
   • Supporting junior colleagues to grow, including line management responsibilities.

Qualifications
Here’s what we’re looking for:

1. You have proven media experience for high profile projects
2. You have extensive experience of leading the communications and consultation activities on DCO projects during the consenting process.
3. You are experienced in managing teams of different sizes and complexity, including supporting junior colleagues with their career development.
4. You have a strong interest and experience in industry sectors relevant to our business (e.g. infrastructure, transport, energy, water, residential development, commercial development), and are confident engaging a variety of audiences and stakeholder groups.
5. You’re proactive and ambitious, work well both alone and in a team, and can bring about new ideas on engagement.
6. You have great personal communication skills, are culturally aware, and have a strong focus on inclusion and accessibility.
7. You have a keen eye for new business opportunities.
8. You’re willing to work flexibly and travel when required to meet with clients and project teams.
9. You hold a Degree or a Masters in a relevant subject (for instance: Social Science, History, Politics, Geography, Language and Literature, Law, Business…), or an equivalent number of years of successful, relevant experience.

Additional Information
Curious about the role or what it’s like to work at AECOM? Come and follow us on our social media platforms (LinkedIn, Facebook, Instagram and YouTube) where you will have the opportunity to explore our AECOM voices, our people stories, the latest projects we are working plus much more!

We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at [emailprotected] At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!

About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.