Associate Director - Market Manager, Business Transaction Banking

Lloyds Banking Group; London; Hybrid; GBP 76,000 - 85,000; Full time

Job description

End Date

Friday 25 April 2025

Salary Range

£0 - £0

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

JOB TITLE: Associate Director - Market Manager, Business Transaction Banking
LOCATION(S): Glasgow, Edinburgh, Bristol, Birmingham and London

SALARY: £76,464 to £84,960

HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.

An exciting opportunity has arisen to join the Commercialisation Team within Business Transaction Banking (BTB) as an Associate Director – Market Manager.

About the role
BTB provides a diverse range of products and services both domestically and internationally to commercial customers. The customers in these market segments are demanding and expect a significant level of expertise from the business. The business currently generates c£1.9bn of revenue per annum and manages a liabilities balance sheet of £78bn. The team responsibilities include Product Management, Governance, Commercialisation and Pricing & Performance. BTB products are at the heart of meeting evolving client needs and consistent with our group purpose of Helping Britain Prosper. Our business consists of six teams:

• BTB Payments Product
• BTB Commercialisation
• BTB Pricing & Forecasting
• BTB Accounts and Deposits
• BTB Platform
• Merchant Services

A product specialist supports senior leadership and junior peers in product development and management, delivering strong outcomes for clients in the Group's commercial portfolio. Collaborates with others under senior guidance in product management, governance, development and strategy.

Key Accountabilities

• We build deposit opportunities through proactive outward-bound contact with potential deposit customers setting out LBG credit & pricing credentials.
• We identify & research deposit opportunities through a multitude of tools & resources.
• Our role is to manage a significant part of the division's risk management and control process. We also assist in developing and implementing risk management policies and procedures.
• We handle deposit and account opening documentation.
• We assist with the market managers who are face to face with the client to help develop relationships with LBG.
• We assist and co-ordinate to ensure the accuracy of financial information downstream into Market Manager deposit ledgers.
• We mitigate operational, financial, market and regulatory risks encountered.
• We engage coverage and encourage positive relationships with clients, market counterparts and internal functions.
• We maximise operational efficiency by driving operational excellence, continuous improvement and simplifying activities to improve both colleague and client experience.
• We shape and deliver plans that support the strategic direction for the business.

What we need from you

• Help the market manager establish team objectives and demonstrate the Group Values, fostering a positive environment where colleagues can excel and ensuring sustainable growth.
• Product & Process - You should have expertise in generating leads, spotting business opportunities.
• Partner Engagement - Actively establishes relationships with internal and external clients & colleagues, creating open and clear communications and being recognized as a respected partner.
• Monitoring risks and taking action is essential to satisfy and mitigate regulatory, operational, financial, information security, and IT risks, as per Group Risk Framework, appetite, and policies.
• Change / Continuous Improvement - Lead the team in identification, shaping and delivery of enhancements to processes, controls, and working practices to improve efficiency, client service and risk profile. Initiate, shape, champion, and support delivery of strategic change.
• Stay informed about business, market, and political changes to make better decisions with clients, colleagues, and partners.
• Engage colleagues through consistent actions delivered with integrity. Take ownership of coaching, performance management, talent management and succession planning to nurture the colleague agenda across the wider business.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.