Associate Director - Facilities Management

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Associate Director - Facilities Management

Department: Facilities Management

Employment Type: Permanent - Full Time

Location: MAPP London Workspace

Compensation: GBP 63,000 - GBP 73,000 / year

Description

MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!

Title, Team and Role Summary

Title: Associate Director - Facilities Management
Team: London Office Buildings - FM

Who Does This Role Report Into? Regional Director - Facilities Management

Role Summary / Purpose and Scope
This role is responsible for all aspects of facilities management within a designated set of buildings and wider portfolio as well as client relationship management, working as part of a team to ensure the efficient management of the sites including the day-to-day management of team members both site and non-site based.

Skills, Knowledge and Values

Skills (People & Technical)

1. Ensure that the day-to-day running of buildings within the portfolio is addressed
2. Assist the Senior Management Team in meeting the operational requirements of the FM team
3. Provide the highest level of service standards to clients and building tenants
4. Ensure regular property inspections are carried out and recorded
5. Client and occupier liaison - maintain relationships with clients and occupiers on a regular basis
6. Line manage direct reports and monitor all onsite staff
7. Monitor contractor/supplier performance, reporting to contracts manager as required
8. Draft and monitor service charge budgets
9. Understand expenditure allocation and ensure invoices are correctly apportioned to each property
10. Fulfil compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework

Values & Behaviour

1. Exhibit MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic, and Accountable
2. Self-management including showing initiative, being proactive, and meeting deadlines
3. Embrace change including technology
4. Engage with the big picture
5. Deliver great service including working in partnership with internal and external individuals and good communication in written and verbal forms
6. Achieve results and prioritise work
7. Innovate solutions and problem solve
8. Develop self and others and be willing to learn

Experience and Salary

Level of Experience / Certifications:
IOSH Essential
Full Driving License

Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience)
GBP 63,000 - GBP 73,000 per annum, depending on experience.