Associate Director - Facilities Management

Be among the first applicants.

MAPP

London

GBP 60,000 - 80,000

Be among the first applicants.

5 days ago

Job description

Description

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.

At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!

Title, Team and Role Summary

Title: Associate Director - Facilities Management
Team: London Office Buildings - FM
Who Does This Role Report Into? Regional Director - Facilities Management
Role Summary / Purpose and Scope
This role is responsible for all aspects of facilities management within a designated set of buildings and wider portfolio as well as client relationship management, working as part of a team to ensure the efficient management of the sites including the day to day management of team members both site and non-site based.

Skills, Knowledge and Values

Skills (People & Technical)

Ensure that the day to day running of buildings within the portfolio is addressed
To assist the Senior Management Team in meeting the operational requirements of the FM team
To provide the highest level of service standards to client and building tenants
Ensure regular property inspections are carried out and recorded
Client and occupier liaison – maintain relationship with client and occupiers on regular basis
Line managing direct reports and monitor all onsite staff
To monitor contractor/supplier performance, reporting to contracts manager as required
To draft and monitor service charge budgets
Understand expenditure allocation and ensure invoices are correctly apportioned to each property
Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework

Values & Behaviour

Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
Self Management including showing initiative, being proactive and meeting deadlines
Embracing Change including Technology
Engaging with the Big Picture
Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
Achieving Results and Prioritise Work
Innovative Solutions and Problem Solving
Developing Self and Others and willing to Learn

Experience and Salary

Level of Experience / Certifications:
IOSH Essential
Full Driving License
Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience)
£63,000 - £73,000 per annum, depending on experience.

About MAPP

We believe property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too.