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Associate Consultant - Healthcare & Risk

JR United Kingdom

Manchester

On-site

GBP 80,000 - 100,000

Full time

6 days ago
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Job summary

An established industry player is seeking a dedicated professional to enhance client relationships and support service delivery in the People Solutions practice. This role involves managing benefit reviews, ensuring compliance, and coordinating with specialist teams to deliver exceptional service. The ideal candidate will have proven experience in SME broking, particularly in healthcare and group risk insurances, along with strong client relationship skills. If you are a proactive individual with a knack for critical thinking and a desire to grow, this opportunity is perfect for you.

Qualifications

  • Proven experience in SME broking/consulting environment.
  • Exceptional client relationship skills with a focus on healthcare and group risk.

Responsibilities

  • Support service delivery of client accounts across the People Solutions practice.
  • Manage benefit reviews and ensure services are delivered effectively.

Skills

SME broking experience
Healthcare insurance knowledge
Group risk insurance knowledge
Client relationship skills
Time management
Critical thinking
Proactive approach

Job description

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Client:

Lockton

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.

Key Tasks & Duties
  • Understand clients' benefit requirements and provide advice on insurers' services, coverage, and pricing.
  • Deliver day-to-day servicing to support retention and development of the business.
  • Prepare risk specifications, manage scheme accounting, run census data audits, and ad-hoc consulting projects.
  • Ensure renewal timelines are met, market reviews undertaken, and policies placed in advance of renewal.
  • Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve.
  • Support the broader development of insurer relationships.
  • Ensure compliance requirements and internal controls are fully met.
  • Oversee delivery of claims and underwriting activity.
  • Co-ordinate the use of other Lockton specialist teams where required.
Skills & Knowledge
  • Proven experience in SME broking/consulting environment.
  • Principal focus on healthcare and group risk insurances (ideally both) with exceptional client relationship skills.
  • Ability to manage time effectively focusing on priorities, targets, and deadlines.
  • Good critical thinker and able to distil complex issues down into clear, actionable recommendations.
  • Demonstrate a desire to learn, a proactive approach, and ability to research information.
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