Assistant Team Leader

Department: Takeaway

Location: Cloud Kitchen - Leeds

Compensation: £12.00 - £14.00 / hour

Description

Assist the Team Leader in the management of the day-to-day aspect of the Pasta Evangelists Kitchen. Ensure compliance with Food/Health and Safety regulations and collaborate in coaching, supporting, and motivating all employees.

Opening hours: from 10.00am to 2.00am from Monday to Sunday

What you'll do at Pasta Evangelists:

• Attend meetings when required.
• Embrace and embed new changes in PE systems and processes.
• Help the Team Leader to train new starters according to company guidelines.
• Coaching and supporting team members in their development; highlight high-performing individuals.
• Track team absences and report them to your Team Leader.
• Ensure compliance with all statutory and company Health, Safety, and Food Hygiene regulations and report to your Team Leader if corrective actions are required.
• Help create a customer-focused environment.
• Manage and report all customer complaints (including food poisoning and foreign body allegations) in line with company policy.
• Implement a lead-from-the-front mindset and set a clear example of product quality for all to follow.
• Consistently seek to maximize product availability, increasing sales and customer satisfaction.
• Assist the Team Leader in communicating Sales Goals, striving to consistently exceed sales targets.
• Train the team on all new products, enabling them to drive sales.
• Maximize the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g., labour, food).
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.

Who you are:

• You've worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
• You are customer-focused and enjoy interacting with customers.
• You don't turn a blind eye to issues; you jump on them and have a desire to solve them!
• You have a strong desire to fight for product quality and will go the extra mile to deliver a strong customer experience.
• You are highly detail-oriented and don't ever cut corners.
• You love working in a team and helping to manage other chefs in the kitchen!
• You can clearly communicate both verbally and in writing.
• ... A pasta lover!

What we can offer:

• £12 per hour - £13 per hour from midnight onwards.
• Monthly bonus according to site performance.
• Join a dynamic, fast-moving & diverse team.
• Regular team socials as well as occasional trips to 'il bel paese'.
• Free Pasta Evangelists products.
• Cycle to work scheme.
• Development opportunities - you can grow inside the business.