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Assistant Store Manager

Dulux Decorator Centre

Great Yarmouth

On-site

GBP 25,000 - 35,000

Full time

5 days ago
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Job summary

Join a forward-thinking company as a vital member of the store management team. This full-time role involves supporting the Store Manager to enhance sales and market share while developing a high-performing sales team. You'll play a key role in delivering outstanding customer experiences and maintaining store standards. With a commitment to personal development and a comprehensive benefits package, this position offers a unique opportunity to thrive in a collaborative environment. If you are passionate about inspiring others and driving success, this is the perfect role for you.

Benefits

25 days holiday
Income protection
Staff discount
Employee Assistance Programme
Employee Life Assurance
Company pension
Product discounts
Flexible benefits scheme

Qualifications

  • Proven experience in supervising a store and reviewing performance.
  • Understanding the importance of nurturing and inspiring colleagues.

Responsibilities

  • Support the Store Manager in enhancing sales and market share.
  • Nurture a high-performing sales team to ensure excellent customer experience.
  • Manage store standards in line with operational excellence.

Skills

Store supervision
Customer service
Communication skills
Commercial awareness
Team leadership

Tools

Business systems

Job description

We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description.


Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.


Job Purpose

An important member of the Dulux Decorator Centre (DDC) store management team, you will support the Store Manager in increasing sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet performance targets. Important will be the ability to cover for the Store Manager in their absence.

This is a full time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.

Job Responsibilities
  1. Support the Store Manager to deliver a culture of engagement & the national engagement plan, through action planning.
  2. Assist in the nurturing of a high performing sales team to deliver an outstanding customer experience.
  3. Own & manage store standards in line with the DDC Operational Excellence Guide.
  4. Collaborate with colleagues in the ownership of the P&L with an emphasis on delivering sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
  5. Cultivate & maintain strong customer relationships.
  6. Help review performance + monitor customer/store trends.
  7. Support improvement initiatives.
Job Requirements
  1. Proven experience in supervising a store and reviewing people/business performance.
  2. Understanding the importance of nurturing and inspiring colleagues.
  3. Comfortable using business systems.
  4. Commercially astute.
What Makes You Stand Out
  1. Excellent communication, customer service & interpersonal skills.
  2. Enjoys a collaborative working environment where supporting colleagues is key.
  3. Well organised & with an eye for detail.
  4. Calm under pressure.
What Do We Offer At AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

  1. Competitive Salary (depending on experience).
  2. 25 days holiday excluding bank holidays.
  3. Income protection.
  4. Staff discount at Dulux Decorator Centre stores.
  5. Employee Assistance Programme.
  6. Employee Life Assurance.
  7. Company pension.
  8. Product discounts.
  9. Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team.

Apply online via the link and we will get right back to you.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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