Assistant Store Leader I - KS UK O2 Outlet (37.5 Hours)

Assistant Store Leader I - KS UK O2 Outlet (37.5 Hours)

Company: Kate Spade

Location: London, LND, GB

Since its launch in 1993, Kate Spade New York has been a global lifestyle brand known for its colorful and bold designs. We are part of the Tapestry portfolio, committed to innovation and inclusivity.

Primary Purpose: The Assistant Store Leader leads the store alongside the Store Leader, maximizing productivity and profitability through team building, staff development, and compliance with Kate Spade Standards.

Key Responsibilities:

• Take ownership and accountability for the store and support the Store Leader;
• Model Kate Spade Service behaviors and selling standards;
• Empower the team to solve customer problems and meet their needs;
• Inspire the team to meet and exceed performance standards;
• Advocate for the team and motivate others to achieve results;
• Communicate effectively with the store leader, peers, and corporate partners;
• Assist in developing plans to address key business issues;
• Influence others to gain support for goals and projects.

Qualifications:

• Experience in a retail service environment in a management position;
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook;
• Effective communication skills with customers and staff;
• Ability to work a flexible schedule, including nights, weekends, and public holidays.

Competencies:

• Courage: Provides direct and actionable feedback; addresses people problems quickly.
• Creativity: Generates unique ideas and connections among concepts.
• Customer Focus: Dedicated to meeting customer expectations and building effective relationships.
• Dealing with Ambiguity: Effectively copes with change and uncertainty.
• Drive for Results: Exceeds goals and pushes others for results.
• Interpersonal Savvy: Builds rapport and effective relationships across the organization.
• Learning on the Fly: Adapts quickly and learns from experiences.

People Manager Competencies:

• Strategic Agility: Anticipates future trends and creates effective strategies.
• Developing Direct Reports: Constructs and executes development plans for team members.
• Building Effective Teams: Fosters team spirit and defines success in terms of the team.

Kate Spade is an equal opportunity employer, committed to diversity and inclusion. All employment decisions are based on qualifications without regard to legally recognized protected bases. For more information, visit Kate Spade.