Assistant Service Manager

NHS; Chester; On-site; GBP 30,000 - 50,000; Full time

Job description

Countess of Chester Hospital NHS Foundation Trust

Working Full time - 37.5 hours per week.

An exciting opportunity for an Assistant Service Manager - Medical Staffing has arisen within the Urgent Care Division. Accountable to the Service Manager, the Assistant Service Manager will provide support to ensure effective operational delivery of a portfolio of the medical staffing workforce within Urgent Care.

Main duties of the job

Ideally you will have experience of working within a medical staffing function and experience of rota management. It would be desirable to have knowledge of medical terms and conditions with regards to contracts. The successful candidate will have day-to-day oversight of the medical staffing workforce within Emergency Medicine, Acute and General Medicine Specialties and will liaise closely with the Trusts' Medical Staffing Team.

You will work on your own initiative to identify and take action to resolve issues as necessary and be able to plan and prioritise competing demands. Suitable applicants will have excellent interpersonal and communication skills along with the ability to work as part of a team. A flexible approach to work and excellent organisational skills are essential.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Job responsibilities

See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

• Diploma / NVQ level IV in an administrative subject or equivalent
• Supervisory / Management certificate or qualification or relevant experience
• Evidence of managing a team
• RSA typing III or equivalent experience

Knowledge and Experience

• Experience of target management
• Experience of financial and budgetary management
• Experience of people/HR management
• Proven ability in analytical skills and managing and analysing information and data
• IT literate - Proficient in using Microsoft office applications and other software applications
• Experience in healthcare management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.