Assistant Retail Manager

Sodexo; Brighton; On-site; GBP 30,000; Full time

Job description

Job Introduction: £30,000pa + excellent bonus and benefits package
Location: AMEX Stadium, Brighton, BN1
Permanent Work Pattern – 40hrs 5/7 to include all match days with flexibility to meet demands of events and business needs

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

1. Flexible and dynamic work environment
2. Competitive compensation
3. Access to ongoing training and development programs
4. Countless opportunities to grow within the company
5. Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out.

Sodexo Live! has a fantastic opportunity for a talented hands-on Assistant Retail Manager to join our first-class team at Amex Stadium, the home of Brighton Football Club! At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.

Sodexo Live! supports the hospitality at Brighton and Hove Football Club both on Match Days and for Events. This is an exciting time to join us as work is being completed to update and improve the hospitality lounges, making all events and match day dining a really special experience for customers.

In this role, you will oversee all retail across the venue. You will lead the team by example, driving engagement and delivering results. You will be a point of contact onsite for staff and clients, with accountability for all contractual requirements; you will ensure all matches are staffed, stocked, and operated effectively and in line with Sodexo and client requirements.

When you join Sodexo Live! you truly belong, and you will have the opportunity to thrive with career and learning opportunities available across the organization - we can’t wait for you to join us! This is a great opportunity for a customer-focused individual to join a world-leading food and facilities management company, which can offer unrivaled opportunities for career progression.

Main Responsibilities

What you’ll do:

1. Support the management of the day-to-day operations of the retail catering at Amex Stadium.
2. Maximize the profitability of the contract within the area of responsibility and deliver the required results.
3. Proactively seek innovation within the Retail operation and develop the business.
4. Lead the team by example and take responsibility when needed; act with initiative, demonstrate energy and enthusiasm.
5. Take accountability and responsibility for delivering required results.
6. Prioritize workloads effectively, plan activities to meet the needs of others, and show attention to detail.

The Ideal Candidate

What you bring:

Essential:

1. High standard of literacy and numeracy.
2. Well-developed verbal, non-verbal, presentation, and communication skills.
3. Experience in delivering public retail/bars or cellar management.
4. Management of diverse teams.
5. Ability to manage multiple workloads and shifting priorities.
6. Deliver excellence in operational service standards and customer satisfaction.
7. Excellent interpersonal skills and ability to communicate effectively with customers, clients, and employees at all levels.
8. Achieve set standards and operate to performance criteria; for example, health and safety, hygiene.
9. Stadia and event management experience.
10. Self-motivated and able to work on own initiative when deputizing for the HOR.

Desirable:

1. IOSH managing safely qualification.
2. CIEH Level 3 qualification.