Assistant Restaurant Manager

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Gleneagles Townhouse
City of Edinburgh
GBP 33,000 - 41,000
Be among the first applicants.
Yesterday
Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

COME AND JOIN US . . .

We are currently seeking a supremely professional, confident and knowledgeable Assistant Restaurant Manager to join our Food and Beverage team.

The on target earning potential for this role is £40,237 per annum - comprising a base salary of £33,237.63, plus a qualified estimate of £7,000 in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

ABOUT GLENEAGLES

For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. The launch of Gleneagles Townhouse, a luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, 'City Hotel of the Year' at the 2023 Food and Travel Reader Awards and No. 6 in Travel + Leisure's list of the 100 Best New Hotels in the World, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Here's a bit more detail on what we see you doing in this role:

  1. Supporting our Heads of Department, always with a hands-on approach, you'll ensure the ultimate satisfaction for our guests through your active involvement in service across the hotel.
  2. You'll make sure the ambiance and standards of presentation of our outlets are of the highest standard at all times; handling any concerns during service and beyond with the utmost professionalism, bringing these to resolution swiftly and effectively.
  3. A key element in the daily running of the Food & Beverage department, you'll be present during shift briefings; hosting or co-hosting daily meetings with a razor-sharp focus on VIPs, Forbes and our wide range of events.
  4. Supporting our Restaurant Manager with the planning and supervision of our people resource throughout the department.
  5. You'll lead by example, facilitating a strong flow of communication throughout Food & Beverage, and with your Culinary colleagues and across the hotel.
  6. Engaging, motivating, and inspiring a strong and passionate team, you'll ensure they consistently deliver exceptional service and are equally spell-bound by the magic and theatre of the experiences they create.
  7. You'll be instilling a culture of continuous development and innovation, identifying new ways to surprise and delight your guests and your people.
  8. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way.

The kind of person we're looking for:

  1. You have fantastic previous experience running large teams to a senior level, ideally in a multi outlet, luxury setting, including events.
  2. An early bird some days and a night owl other, you'll be working flexibly during the week and weekends, leading from the front and by example.
  3. Your attitude and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it's the first time.
  4. Highly organised, you're adept at managing competing, and sometimes conflicting, priorities; you also have an eagle eye, nothing gets past you!
  5. A high level of resilience and the ability to deal with fast-paced environments is essential.
  6. You'll bring a strong people focus and the desire to grow and nurture team members through coaching and training.
  7. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand.
  8. You have a positive 'can do' attitude to solving problems in a professional and courteous manner.
  9. A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail.
  10. You want to be part of a team that works hard, supports each other and above all has fun along the way.

What's in it for you:

Time to let your hair down

  1. 30 days holiday (including bank holidays) that increases with service.
  2. Seasonal parties and local social events.
  3. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range.
  4. Golf Membership (with access to all 3 championship courses) for £50.00 per annum.

Treats in your pocket

  1. Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
  2. Free 'pay day' lunch and monthly drinks offers.
  3. A generous 'refer a friend' scheme.

Be our guest

  1. Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service.
  2. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles.
  3. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few.

Investment in your development and wellbeing

  1. Pension scheme.
  2. Life Insurance.
  3. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most.
  4. Ongoing investment in your personal development with access to internal and external training qualifications and programmes.
  5. Internal career opportunities across a wider range of specialisms and departments.
  6. Monthly recognition programme.
  7. Volunteering day every year with a charitable partner of your choice.
  8. Complimentary access to our staff gym.
  9. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint.

*About gratuities & service charge:

  1. Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role.
  2. It is estimated that in 2025, our full-time employees can expect to receive around £7,000 in addition to their annual salary.

If you are our next Assistant Restaurant Manager, please forward your most recent CV to us today!

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