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Assistant Manager Retail

Boots Opticians

Witney

On-site

GBP 25,000 - 35,000

Full time

8 days ago

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Job summary

Join a forward-thinking company as an Assistant Manager, where you will inspire your team and enhance customer experiences in retail and pharmacy. In this dynamic role, you will lead by example, ensuring operational excellence and fostering a culture of collaboration and inclusivity. With a focus on delivering exceptional service, you will guide your team to achieve performance goals and adapt to customer needs. This innovative firm values diversity and provides a supportive environment that encourages personal and professional growth. If you are passionate about making a difference and leading a team to success, this is the perfect opportunity for you.

Benefits

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay
Access to 24/7 counselling and support

Qualifications

  • Experience leading a team in a customer-facing environment.
  • Ability to achieve performance goals through coaching.

Responsibilities

  • Lead team to deliver business growth through excellent customer care.
  • Conduct regular audits and risk assessments for safety.

Skills

Team Leadership
Customer Service
Coaching
Data Interpretation
Collaboration

Job description

Job Description

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs.
Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Key responsibilities:

  • You will lead your team to deliver business growth by providing care to our customers and patients
  • You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
  • Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
  • Conduct regular reviews, audits and risk assessments to protect patient and public safety
  • Interpret data, trends and insights to work at pace and react to the changing needs of the customer

What you’ll need to have
  • Experience leading a team within a customer facing setting
  • An understanding of how to achieve performance goals through inspiring and coaching a team
  • A collaborative personality and able to succeed in a team-centred environment

It would be great if you also have
  • Experience working within community pharmacy
  • Confidence with navigating and embracing new technology

Our benefits
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.


We have a great range of benefits in addition to the above that offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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