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Assistant Manager - Orpington

TN United Kingdom

Orpington

On-site

GBP 25,000 - 40,000

10 days ago

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Job summary

An established industry player in the food sector is seeking an enthusiastic leader to manage operations and deliver exceptional customer experiences. This role involves overseeing Shift Managers and Crew, ensuring that every burger and fries served meets the highest standards. With a focus on integrity, teamwork, and a positive work environment, you'll play a pivotal role in driving sales and managing costs while fostering a culture of excellence. If you're passionate about food and ready to take your career to the next level, this opportunity offers growth and development in a supportive environment.

Benefits

Quarterly bonus scheme up to £6,000

Secret Shopper bonus up to £2,000

Long service Love2Shop vouchers

Free burgers, fries, and shakes during shifts

Life assurance

Days out and social events

Annual Assistant Manager conference invite

Employee discount program

Wellbeing support and EAP access

Enhanced Maternity & Paternity Leave

Qualifications

  • Strong leadership and hands-on management skills are essential.
  • Experience in customer service and team management is crucial.

Responsibilities

  • Lead and support Shift Managers and Crew for smooth operations.
  • Ensure customer satisfaction and manage complaints effectively.
  • Drive sales while controlling costs and developing team talent.

Skills

Leadership Skills

Customer Service

Team Management

Problem Solving

Job description

Social network you want to login/join with:

Client:

Five Guys

Location:

Orpington, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

1b90c24ad9b8

Job Views:

2

Posted:

24.03.2025

Expiry Date:

08.05.2025

Job Description:

Burgers & Fries and Incredible Careers! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic, we’re competitive and we just get it done – whatever the challenge.

REWARDS
  • An achievable quarterly bonus scheme worth up to £6,000 a year
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • Free burgers, fries and shakes while on shift
  • Life assurance
OTHER AWESOME PERKS
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions – “Fry Cup” and “Olympics”
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
YOU'LL BE ENTHUSIASTIC ABOUT
  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People – Experienced hands-on leadership skills
WHAT YOU'LL BE DOING
  • Responsible for Shift Managers and Crew
  • Supporting the delivery of perfect burgers and fries.
  • Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
  • Leading from the front, you will be hands on working with the team on the line and on floor with customers.
  • Responsible for supporting your General Manager and delivering store results.
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
  • Running smooth day to day operations, thinking about long term plans.
  • Always leading with our values
  • Developing your team to ensure there is a strong talent pipeline.
INCREDIBLE CAREERS WITH FIVE GUYS
  • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
  • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
  • Five Guys isn’t just a job – it can be a career!
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