Assistant Manager - Collins Kitchen Restaurant (Full Time)
Location: Melbourne
Salary: AUD 60,000 - 80,000
At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt Place, Hyatt House, Hyatt Ziva, and Hyatt Zilara.
The Role
As a dynamic and energetic Assistant Manager – Outlet, you will assist the Food & Beverage Manager in managing the Food & Beverage operation ensuring maximum guest satisfaction and alignment with Hyatt’s purpose. You achieve this through planning, organizing, directing, and influencing the Food & Beverage team and operation. You provide and influence a personalized memorable experience in the outlets by showing a genuine interest in the needs and preferences of the guest and delivering these in a confident manner.
This varied and dynamic role provides a chance to develop your professional Hospitality career within an international company; either in Australia or overseas.
Main Responsibilities
- Ensure that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient, and flexible service at all times.
- Ensure par stocks are strictly adhered to for all operating equipment, supplies, and inventoried items, and ensure that the outlet is adequately equipped.
- Conduct monthly inventory checks on all operating equipment and supplies.
- Assist with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes, and standards of performance within the division. Ensure annual review accurately reflects any changes.
- Assist in planning the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business.
- Assist in effective payroll control through a flexible workforce, maximizing utilization of part-time/casual associates and close cooperation with other Food & Beverage outlets.
- Through hands-on management, supervise closely all Food and Beverage service associates in the performance of their duties in accordance with policies and procedures and applicable laws.
- Delegate appropriately duties and responsibilities to equipped and resourced associates, nurturing and developing them while ensuring standards of operation and safety are maintained.
Qualifications
The successful candidate will have:
- Responsible Service of Alcohol Certificate issued in Victoria
- Excellent communication and customer relations skills
- Familiarity with wine styles and grape varieties and other beverage items
- Well-developed computer skills particularly in the use of MS Office, email, and Micros
- Good trainer with an ability to facilitate at all levels
- Comprehensive knowledge of business needs, financial reporting, and productivity requirements
- Minimum 2 years work experience as Team Leader or Assistant Manager in a hotel or large restaurant with good standards
- A University Degree/Diploma in Hospitality Management specializing in Food and Beverage Management is desirable
- Must have unrestricted Australian Working Rights
With enriching work comes amazing rewards! Just some of our associate benefits include:
- Above Award wage rates
- Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only)
- Discounted accommodation rates for associates as well as friends and family
- Food and Beverage discounts at Australian-based Hyatt properties
- Fully laundered uniforms
- Discounted Gym Membership at our City Club
How to Apply?
Please click the Apply Now button. Don’t forget to include a cover letter and let us know “why you’re passionate about joining our team”.
Only those with current work rights in Australia will be considered for this role.