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Assistant Manager

The Rank Group

Norwich

On-site

GBP 32,000

Full time

30+ days ago

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Job summary

An established industry player is seeking an Assistant Manager to join their dynamic team. In this pivotal role, you will lead and inspire your team to deliver exceptional customer experiences while working closely with the General Manager. This exciting opportunity allows you to shape the customer journey, manage daily operations, and motivate your team to excel. Your leadership will significantly impact both the business and the people around you, making this a rewarding position for those passionate about customer service and team success.

Benefits

Competitive Salary
Paid Breaks
Employee Rewards Platform
50% Discount on Food and Soft Drinks
Pension and Life Assurance
Company Sick Pay Scheme
Employee Assistance Programme
Funded Apprenticeships and Training
Uniform Provided

Qualifications

  • Proven ability to lead and inspire a team to deliver great results.
  • Strong commercial awareness and commitment to customer service.

Responsibilities

  • Lead and inspire your team to deliver exceptional customer experiences.
  • Manage day-to-day operations and coach team members.

Skills

Leadership
Customer Service Excellence
Commercial Awareness

Job description

Job Description

  • Competitive Salary - £31,930
  • Paid breaks
  • Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
  • 50% discount on food and soft drinks for you and up to three friends
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
  • Funded Apprenticeships and training for career development
  • Uniform provided - Fantastic new design just launched in 2024

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications
  • Proven ability to lead and inspire a team to deliver great results
  • Commercial awareness and customer service excellence
  • Passion for creating outstanding customer experiences
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