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Assistant Manager

Five Guys

Gloucester

On-site

GBP 25,000 - 35,000

30+ days ago

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Job summary

An established industry player in the food service sector is seeking an enthusiastic leader to join their team. This role is pivotal in ensuring that each customer enjoys their experience while fostering a positive work environment for staff. You will be responsible for managing the team, driving sales, and maintaining the high standards of service that Five Guys is known for. With incredible career growth opportunities, this position is perfect for someone who is ambitious and ready to take their career to the next level in a supportive and dynamic environment. If you thrive in a fast-paced setting and are passionate about delivering excellence, this is the role for you!

Benefits

Achievable quarterly bonus scheme up to £6,000

Secret Shopper bonus up to £2,000

33 Days paid holiday

Free burgers, fries and shakes while on shift

Life assurance

Employee discount program

Access to wellbeing support

Enhanced Maternity & Paternity Leave

Pension scheme

Development opportunities

Qualifications

  • Hands-on leadership skills and experience in customer service.
  • Ability to drive sales while managing costs effectively.

Responsibilities

  • Lead and support Shift Managers and Crew in daily operations.
  • Ensure customer satisfaction and handle complaints effectively.

Skills

Leadership Skills

Customer Service

Team Development

Sales Management

Education

Experience in Hospitality Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic, we're competitive and we just get it done - whatever the challenge.

REWARDS
  • An achievable quarterly bonus scheme worth up to £6,000 a year
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
OTHER AWESOME PERKS
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions - "Fry Cup" and "Olympics"
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme
YOU'LL BE ENTHUSIASTIC ABOUT
  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People - Experienced hands-on leadership skills
  • Customer service
WHAT YOU'LL BE DOING
  • Responsible for Shift Managers and Crew
  • Supporting the delivery of perfect burgers and fries.
  • Provide an "above and beyond" experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
  • Leading from the front, you will be hands on working with the team on the line and on floor with customers.
  • Responsible for supporting your General Manager and delivering store results.
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
  • Running smooth day to day operations, thinking about long term plans.
  • Always leading with our values
  • Developing your team to ensure there is a strong talent pipeline.
INCREDIBLE CAREERS WITH FIVE GUYS
  • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
  • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
  • Five Guys isn't just a job - it can be a career!
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