Assistant Manager

We are looking for an Assistant Manager to join our Edinburgh Store. As Assistant Manager, you will be working as an integral part of the company's retail management function. Working with the Store Manager, you will be responsible for the day-to-day running of the shop floor, together with direct line management responsibility for all Retail Sales Assistants, Key Holder, and Stock Assistant. You will also assist the Store Manager with the monitoring of store sales, contributing to ideas and strategies to strive to exceed sales targets set.

Key Accountabilities & Responsibilities (include But Are Not Limited To):

1. Developing an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction.
2. Team management including recruitment, rotas, grievance issues, and discipline.
3. Overseeing and coordinating the daily cash reconciliation and banking procedures for the store.
4. Maintaining merchandising and housekeeping standards.
5. Maintaining effective communication with Head Office as necessary.
6. Assisting in the inductions and training of all store staff.

Desired Knowledge, Skills & Experience:

1. Retail management experience.
2. Excellent customer service skills.
3. Commercial awareness.
4. Sound working knowledge of Microsoft Office Suite.
5. Numerate and analytical.
6. Excellent verbal and written communication skills.
7. Self-driven, sales-oriented.
8. Reliable, flexible, and tolerant.
9. Highly organised and motivated.