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Assistant Hospitality Manager

University of Strathclyde

Scotland

On-site

GBP 26,000 - 30,000

2 days ago
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Job summary

An established industry player is looking for a motivated Assistant Hospitality Operations Manager to join their dynamic team at a picturesque country house. This role involves assisting in the operational management, team development, and ensuring the highest standards of customer service. The ideal candidate will have a strong background in hospitality management, with a focus on financial accountability and continuous improvement. Join a vibrant team dedicated to providing exceptional experiences for guests at a renowned venue known for its events and catering services. This is a fantastic opportunity to make a significant impact in a beautiful setting.

Qualifications

  • Proven track record in hospitality management with strong financial awareness.
  • Experience managing teams in intimate hotel or venue settings.

Responsibilities

  • Assist in managing operations and team development at Ross Priory.
  • Ensure exceptional catering services and exceed customer expectations.

Skills

Team Management

Financial Awareness

Customer Service

Organizational Skills

Communication Skills

Health and Safety Knowledge

Food Hygiene Knowledge

Education

Experience in Hospitality Management

Managerial Level Experience

Job description

Salary range: £26,942-£29,959 (plus 5% non-standard working allowance)

FTE: 1.0 (35 hours per week) (5 days over 7, including evenings and weekends)

Term: Open

Closing date: 11 April 2025

Ross Priory seeks to appoint an experienced Assistant Hospitality Operations Manager (AHOM) to assist the management team.

Ross Priory is a 12-bedroom, 17th Century Country House, owned by the University of Strathclyde and located in Gartocharn on the banks of Loch Lomond. As well as serving breakfast, bar meals, restaurant lunches, and dinners, Ross Priory is host to weddings, conferences, and events.

The ideal candidate will be an existing Assistant Manager or hold recent Assistant Manager experience with strong business and financial awareness who is used to managing teams within intimate hotel settings. This post requires the knowledge and ability to get involved in all aspects of operations and build on the strengths and reputation of the existing team.

Reporting to the General Manager at Ross Priory, the AHOM will be one of two assistant managers with operational management responsibilities, team development, health and safety, and food hygiene focuses.

We are looking for a positive and motivational person who is energetic and flexible with a proven track record of operating and providing the business with customer needs and driving continuous improvement and financial accountability to ensure the provision of first-class catering services which exceed customer expectations.

You will be an experienced people manager, who can coach and develop the team to achieve their potential, despite not always being co-located. Exceptional organisational and communication skills are essential, as is attention to detail.

The ideal candidate will currently operate at a managerial level in a higher education or high street/venue hospitality environment.

Interviews are scheduled to take place on 28 April 2025.

For informal enquiries, please contact David Upton, General Manager at david.upton@strath.ac.uk.

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