Assistant Head of Lettings Accounts

Urban Evolution Property Management LTD is a rapidly growing company providing freehold management as well as lettings and management services. We are located in central Liverpool and are proud to manage stock that is prime, built in the last 6 years, wonderfully positioned in the market geographically and therefore proving very popular with tenants.

Job Summary

As the Assistant Head of Lettings Accounts, you will play a crucial role in supporting the financial operations of our Lettings business. You will be responsible for overseeing the financial processes related to lettings, ensuring that accounts are accurate, up to date, and managed effectively. You will work closely with the Head of Lettings Accounts to maintain financial controls, handle tenant and landlord queries, and support the smooth running of the lettings accounts team.

Key Responsibilities

1. Oversee and assist in the day-to-day management of the lettings accounts, including rent collection, tenant deposit handling, and arrears management.
2. Prepare monthly, quarterly, and annual financial reports related to lettings income, expenditure, and arrears.
3. Manage and oversee payments to landlords, contractors, and third parties, ensuring that transactions are processed accurately and on time.
4. Perform regular bank and account reconciliations to ensure the accuracy of lettings accounts.
5. Assist in the management of tenant arrears, implement debt collection procedures, and work with tenants to set up payment plans where necessary.
6. Ensure that all lettings financial activities comply with industry regulations, including landlord and tenant laws, anti-money laundering (AML) requirements, and data protection.
7. Provide guidance and training to junior accounts staff, supporting their professional development and ensuring adherence to company policies.
8. Act as a point of contact for landlords and tenants regarding financial queries, resolving disputes professionally and efficiently.
9. Assist the Head of Lettings Accounts in reviewing and improving existing financial processes and systems, implementing best practices for efficiency.
10. Support budgeting and forecasting processes to help with strategic financial planning.

Key Skills & Qualifications

1. Minimum of 3-5 years of experience in an accounts or a similar finance role.
2. At least 1 year experience in a supervisory or senior position.
3. Strong proficiency in property management and accounting software.
4. Ability to analyse financial data, identify trends, and make recommendations for improvement.
5. Excellent written and verbal communication skills with a strong customer service orientation.
6. Proactive problem-solving skills with a keen eye for detail and accuracy.
7. Highly organised with the ability to manage multiple tasks and deadlines efficiently.
8. Experience in training and mentoring a team.

What You Can Expect:

1. Competitive salary.
2. Opportunities for professional development and career progression.
3. Employee Assistance Programme and health care benefits.
4. Engaging company events.

If you possess the required skills and are ready to take on this exciting opportunity as our Assistant Head of Lettings Accounts, we invite you to be part of our dynamic team at Urban Evolution.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

1. Company events
2. Employee discount
3. Flexitime
4. Health & wellbeing programme
5. Referral programme
6. Transport links

Schedule:

1. Monday to Friday

Experience:

1. accounts: 3 years (required)
2. Supervising: 1 year (required)

Work Location: In person