Assistant Food & Beverage Manager

Join us as a Food & Beverage Assistant Manager at 45 Park Lane, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry. When you join us as a Food & Beverage Assistant Manager at 45 Park Lane, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection.
• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

What you'll do

As an Assistant Food & Beverage Manager at Bar 45 in 45 Park Lane, you will play a pivotal role in the daily leadership and performance of one of London’s most dynamic and stylish bar experiences. Working closely with the Bar Manager, you’ll support in delivering a seamless operation, an engaged team culture, and an unforgettable guest journey. In this role, you will:

• Oversee the day-to-day running of Bar 45, ensuring excellence in guest service, operational efficiency, and team performance.
• Support the Bar Manager in monitoring financial performance, controlling costs, and driving revenue to achieve and exceed budgeted targets.
• Lead and inspire the team, ensuring a consistent five-star guest experience aligned with the service and beverage philosophy of 45 Park Lane.
• Develop and implement systems and Standard Operating Procedures (SOPs) to maintain high levels of efficiency, accuracy, and quality.
• Support the recruitment process, identifying and selecting team members who embody the spirit of service and innovation that defines 45 Park Lane.
• Promote a culture of passion, creativity, and curiosity, motivating the team through daily engagement and identifying individual development opportunities.
• Deliver hands-on leadership, covering operational shifts when needed and maintaining an exceptional standard of personal guest interaction.
• Handle guest feedback, special requests, and unexpected challenges with flexibility, composure, and care, ensuring satisfaction at every touchpoint.

You’ll be a key figure in the guest experience and the heartbeat of the Bar 45 team - helping to lead, develop, and support a venue that is renowned for its elevated atmosphere and five-star service.

What you'll bring

Essential Skills and Experience

• Proven experience in a leadership role within a luxury bar, high-end restaurant, or five-star hotel.
• Strong knowledge of food and beverage operations, including cost control, service flow, and guest experience strategy.
• Confidence in leading teams, inspiring high performance, and developing individual talent.
• Ability to work proactively, solve problems, and support the overall commercial and service goals of the venue.
• Strong communication skills and professional fluency in English, essential for guest interaction and team collaboration.

Preferred Skills and Experience

• Understanding of hospitality financial systems, budgets, and performance metrics.
• Knowledge of beverage trends, mixology, and guest engagement through storytelling and service excellence.
• Experience implementing or refining SOPs and operational standards in a premium venue.
• A proactive approach to talent development and team culture building.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.

Job Location

United Kingdom

Location

53 Park Lane, Mayfair W1K 1QA London

Reference

2021-2064