Assistant E-Commerce Manager

Job Description

Role: Ecommerce Trading & Optimisation Lead – Kenvue

Contract: 9-12M Maternity Cover

Shift pattern: Full Time

Hours: 37.5

Site: Nottingham Support Office

Location: NG90

Closing date: 31 March 2025

Recruitment Partner: Matthew Nelligan

About the role

Welcome to the Boots.com team – an exciting team within Boots UK which is at the heart of our growth plans as more customers look to us for online help, advice and shopping inspiration, as well as of course the best Boots products, prices and offers. As customers are changing, so are we: focusing on really understanding our customers’ needs and making the most of our great products and services to improve the online shopping experience and drive growth.

The Ecommerce Trading & Optimisation Lead will represent their brand across the various categories in which it plays. They are responsible for day to day trade of their specific brands which include Nicorette, Calpol, Imodium, Aveeno, Benadyrl, Benylin, Sudafed, J&J, Piz Buin and how they show up on boots.com, to achieve stretching growth targets.

You will report into an Ecommerce Trading Manager and work closely with the wider Merchandising & Optimisation teams. You will work in Nottingham; however, travel to London to collaborate with brand partners may be required.

• Responsible for driving the revenue and profit targets for your brand, by ensuring the plan is as strong as possible and drives the right traffic to the site.
• Accountable for the e-commerce metrics and optimisation of your brand across the Boots.com and Boots.ie websites.
• Use insights from Boots and your brand to understand customer behaviour, making decisions based on these insights to create a strong customer-focused plan using your insights and experience.
• Required to work with a range of teams & individuals across boots.com, seeking out best practice and support from subject matter experts (e.g. copywriters, SEO specialists, AB testing, supply, PM) and, where appropriate, coordinating virtual teams to complete activities.
• Full financial performance reporting on a weekly, monthly, and ad hoc interim basis; ability to analyse, interpret and articulate performance drivers and identify risks and opportunities.

What you’ll need to have

• Digital experience working in an e-commerce role or able to demonstrate an active interest in e-commerce with a strong understanding of online trading levers and performance marketing – confident in using data and insight to improve performance and in building and delivering plans.
• Trading experience with strong financial experience, able to analyse, interpret and articulate financial performance.
• Cross-functional working, a focus on brilliant delivery and relationship building are important as you will be working with a broad set of partners.
• High attention to detail and the ability to be adaptable. Must be highly organised, enthusiastic, and resourceful and the ability to make decisions in a fast-paced and complex environment.
• Clearly communicate timelines, tasks and deadlines to all stakeholders, highly proactive and able to prioritise multiple tasks with minimum supervision.

Our benefits

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

Our mission is to help everyone to feel good. This starts internally – with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us… just bring your passion and commitment and we’ll do the rest.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

We offer a variety of flexible working patterns to support our colleagues to achieve a good work-life balance; just speak to our Recruitment team to find out more.

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

If you have any questions about this vacancy, please contact Matthew.Nelligan@boots.co.uk

Closing date

31-Mar-2025

Business Area

Support Office

Function

Digital

Shift pattern

Full time - weekdays