Assistant Domestic Manager - Royal Site

Job summary

The Domestic Team at LUFT are a Team that make a difference, we are looking for a passionate, highly motivated Assistant Deputy Manager to join our busy Domestic Services Team at The Royal Liverpool University Hospital.

As Assistant Domestic Manager you will be a key member of the Domestic management team, supporting the audit and compliance of the Domestic Services with day-to-day interface with managers in Estates and Facilities, and the wider Trust. You will need to be able to demonstrate experience of auditing, compliance and coordination of Mandatory Training, have strong people skills to develop partnerships. The post holder will be required to provide specialist knowledge and advice to service users, in regard to The National Standards of Cleaning 2025, COSHH and Infection Prevention & Control procedures, you will need effective IT, written and verbal communication skills. Knowledge and experience of a cleaning service is essential, you will be able to work under pressure with the ability to work as part of a team using your own initiative.

There will be occasional late finishes, and flexibility is required, working Wednesday to Sunday.

Main duties of the job

Liverpool University Hospitals are seeking to recruit an Assistant Domestic Manager for their Royal Liverpool Hospital site.

As the Assistant Domestic Manager you will be responsible for monitoring the service in line with National Standards of Cleaning 2021, Service Level Agreements and Trust Policies within specification and KPI's. This will include Individual and joint monitoring and auditing of the day-to-day service delivery.

To ensure that cleaning is delivered to the National Standards of Cleaning 2021 and The Trust required standards. You will manage a supervisory team and have daily contact with key stakeholders such as infection prevention & control, Matrons and ward managers.

The Assistant Domestic Manager will provide administrative and clerical support to include word processing of correspondence and reports, update and maintenance of spreadsheets. The post holder will be expected to use specific software packages for the monitoring and recording of audits and be able to interrogate such systems as required, update databases and use devices to record observations of the services being monitored or audited.

Cleaning Management experience is an essential element for this role and experience within a healthcare environment would be beneficial.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Date posted: 14 April 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £26,530 to £29,114 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 287-CEF-55-25

Job locations: Royal Liverpool University Hospitals Foundation Trust, Mount Vernon Street, Liverpool, L7 8YE

Job responsibilities

1. To allocate tasks and responsibilities to the domestic supervisory team and take the necessary steps to ensure the specified service is provided.
2. To liaise daily with Ward Managers and be proactive in resolving difficulties in order to build and maintain good working relationships.
3. Attend meetings as requested with Control of Infection, Matrons and Site management as required to assist in effective communications with both managers and service users.
4. Carry out regular Supervisor 1-1 meetings to assist in effective two-way communication and to communicate the Trust's aims and objectives to Supervisors to then cascade to Domestic staff.
5. Control staffing worked hours, organising workloads fairly and ensuring that labour hours are kept within the master rota.
6. Ensure Health and Safety compliance including conducting investigations into any accidents and the development and documentation of Risk Assessments.
7. To ensure that all machinery is safely maintained via the completion of an annual portable appliance test.
8. Development of local work schedules highlighting and monitoring general working practices and providing comprehensive and easily understood written instructions.
9. To assist the Domestic services manager with the day to day management of external contracts.

For a full list of duties, please refer to the attached job description.

Person Specification

Experience

Essential

• Experience of domestic services management
• Experience of domestic services within a non-healthcare environment

Desirable

• Experience of domestic services management within a healthcare environment
• Experience of working as a Domestic cleaning assistant within a healthcare environment

Knowledge

Essential

• Technical knowledge of Domestic cleaning
• Financial management and budget control
• Health & Safety
• C.O.S.H.H

Desirable

• Employment law
• Infection prevention & control

Qualifications

Essential

• HND or equivalent in relevant area
• Supervisory or management qualification or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here.

Employer details

Employer name: Liverpool University Hospitals NHS Foundation Trust

Address: Royal Liverpool University Hospitals Foundation Trust, Mount Vernon Street, Liverpool, L7 8YE

Employer's website: https://www.liverpoolft.nhs.uk/