Assistant Divisional Manager - Queen Square

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Job Overview

UCLH are seeking an outstanding leader for the largest Division in UCLH, which incorporates the UK's largest neuroscience centre and one of the largest neuroscience centres in the world. We are seeking an ambitious, motivated, adaptive and driven candidate to deliver upon the many opportunities this role presents.

Main Duties of the Job

As Assistant Divisional Manager for the £280m turnover Queen Square Division within the Specialist Hospitals Board of UCLH, you will work with a high performing team to ensure high quality, efficient, timely and patient-focused clinical services. With a track record of delivery of demanding agendas, you will lead your team in providing exceptional management support.

The role covers a range of support to delivery for specialities including neurology, specialist services, outpatients, as well as interventional and inpatient directorate, as well as Royal London Hospital for Integrated Medicine, and diagnostics. The post is responsible for incredibly exciting developments such as capital projects, large business cases and significant transformation programmes.

Working for Our Organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

1. University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
2. National Hospital for Neurology and Neurosurgery
3. Royal National ENT and Eastman Dental Hospitals
4. University College Hospital Grafton Way Building
5. Royal London Hospital for Integrated Medicine
6. University College Hospital Macmillan Cancer Centre
7. The Hospital for Tropical Diseases
8. University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed Job Description and Main Responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

This is a time of outstanding opportunity for the Division. Neuroscience is one of UCLH's strategic priorities, and a building programme has recently delivered new angio suites, interventional MRI and an expanded neuromuscular complex care centre. The Division is also looking forward to the opening of an exciting facility on the Gray's Inn Road site in conjunction with UCL/DRI to open 21 new outpatient rooms and 4 new UCLH MRI scanners. Queen Square leads the world in delivering advanced neuroscience therapeutics through commercial and non-commercial trials in a dedicated clinical research facility as well as maintaining collaborative links with UCL Institutes to be world-leading in clinical neuroscience research.

Person Specification

Knowledge and Qualifications

Essential criteria

• High standard of written and spoken English
• Educated to Degree level
• Masters or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
• Knowledge and understanding of a range of issues across the NHS and NHS patient agenda

Experience

Essential criteria

• At least 2 years of senior operational experience (band 8+) within the NHS
• Experience of working closely with stakeholders to inform and implement initiatives
• Significant knowledge and understanding gained through experience of: -Problem solving techniques -Change management techniques -Quality Improvement techniques -Stakeholder management and communications -Risk management and issue resolution -Experience of service redesign and development
• A proven record of success in managing operational change while also developing and maintaining high standards of quality
• Experience in managing budgets
• Experience of leading and developing quality assurance and improvement
• Experience of delivering capital projects as part of a multi-disciplinary/-professional project team

Skills and Abilities

Essential criteria

• Organisational skills
• Decision-making skills
• Ability to meet deadlines and complete tasks within agreed time scales
• Able to prioritise objectives and workload
• Commitment to team working and to the development, empowerment and engagement of staff
• Clear evidence of leadership potential, and the ability to inspire and motivate a team
• Able to build relationships with clinicians and at ease in a clinical environment
• Ability to problem solve
• Able to work flexibly across projects are required and deal with inheriting and managing ambiguity
• Excellent written and verbal communication skills including the ability to influence colleagues at a range of levels internally and externally

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.