Assistant Divisional Manager - North East

Assistant Divisional Manager - North East

Moorfields Eye Hospital NHS Foundation Trust

The post of Assistant Divisional Manager for the North East is a key position within the trust's senior management structure. Reporting to the Divisional Manager, the Assistant Divisional Manager is responsible for providing operational and strategic management support to the Divisional Manager, Head of Nursing and Divisional Director to assist them in the development and modernisation of Moorfields' services.

The Assistant Divisional Manager has a wide range of responsibilities for ensuring the effective development and operation of the Division's services within the North East sub-division and is one of three members of the directorate leadership triumvirate, working closely with the Matron and Divisional Director/Clinical Director. The Moorfields sites within the post holder's portfolio are:

• Moorfields at Stratford
• Moorfields at St Ann's
• Moorfields at Barking Community Hospital

Although the post-holder will be based predominantly at City Road, there will be weekly site visits expected to St Ann's and Stratford. It is important that the post holder is able to travel to the sites in their portfolio regularly to display visible leadership and support. The post holder may be expected to travel to other sites within the North Division.

The post is fixed term for 18 months to cover an internal secondment.

Main duties of the job

The post-holder is responsible for effective operational management leadership, expertise, and support for a number of key areas within the Division ensuring the delivery of high quality, safe and effective patient services within the resources available. This will include playing a key role in identifying opportunities for clinical and administrative innovation and modernisation, ensuring the delivery of all operational performance and strategic objectives specifically the Trust waiting list (RTT), financial, HR management, Health and Safety management, risk, clinical & quality governance.

Job responsibilities

1. Be accountable for the delivery of services provided by the Division within available resources
2. Actively promote and develop new ways of working: continually review services and work with colleagues to redesign services to meet patient needs and enable the Division to achieve objectives
3. Identify and address service pressures, using own judgement to respond and deal with a range of routine and urgent situations and developments. This will require the planning, formulation, monitoring and review of action plans, policies and strategies
4. Be responsible and accountable for the formulation of new service developments and initiatives, including the preparation of bids and business cases
5. Monitor Division activity levels, ensuring that activity, income and NHS plan targets are achieved by identification of areas where improvement is needed and putting in place realisable plans
6. To work with commissioning colleagues to ensure that services are appropriately funded. This will include the analysis of services, including statistics, activity performance, audit, the use of confidential patient data and report-writing
7. Lead and participate in ad hoc project work as and when required
8. Project manage significant service transformation and change projects to deliver efficiency and quality improvement
9. Work with other members of the operational team across the Trust as required assisting with operational patient flow on a day to day basis
10. Work with colleagues from every discipline and at all levels across the Division to improve service efficiency and patient experience
11. Ensure delivery of Trust and statutory responsibilities within the financial resources available
12. Participate in the Trust senior manager on-call rota
13. Deputise for & exercise the delegated authority of the Divisional Manager as required across the full range of their responsibilities
14. Represent the Division at Trust meetings and the Trust at external meetings as required
15. Directly line-manage senior administrator(s) within the Division. This will include the provision of a broad range of HR areas of work including: recruitment; achievement and maintenance of performance and quality standards
16. Monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and work with line managers and the Human Resources (HR) team to address issues of concern
17. Promote a high performance culture by holding people to account within the Division
18. Provide advice and guidance for staff who line-manage other staff within the Division and to become directly involved as and when required
19. Analyse current and future service activity and establish the workforce required to ensure the appropriate staffing skill/band mix for the delivery of service plans
20. Undertake individual performance appraisals for directly line-managed staff within the Division and to ensure appropriate training plans are developed within the required timeframes
21. Be responsible for ensuring that all staff are compliant with mandatory training requirements
22. To promote high level leadership skills by demonstrating attributes consistent with the leadership qualities framework, and to promote and support the development of these skills within the general management team

Person Specification

Education

• Evidence of continued professional development within healthcare management

Experience

• Previous proven operational management experience in the NHS or similar environment
• Evidence of financial management
• Evidence of leading change programmes/service developments
• Evidence of leading and developing teams
• Experience/understanding of the following areas: health and safety, risk management and clinical governance
• Business planning experience

Skills

• Able to demonstrate organisational and prioritisation skills to achieve goals of the department and organisation
• Data analysis skills
• Presentation and communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Moorfields Eye Hospital NHS Foundation Trust

£61,927 to £68,676 a year pro rata incl. HCAS