Our client is a Housing Association based in the South East of England. They have a portfolio of 8,500 properties and provide homes to more than 29,000 people across the area.
Job Description
Create, lead and implement an IT strategy and relevant roadmaps to support the company objectives and organisational needs.
Ensure an effective cyber security strategy and roadmap is in place with regular audits, assessments, and testing.
Collaborate with other specialists to evaluate new technology offerings for integration with the organisation.
Lead on top-level relationships and negotiations with hardware and software suppliers, ensuring probity in all dealings with IT suppliers and building successful partnership relationships.
Ensure a clear architecture roadmap is created in line with company objectives.
Lead management of change, release, and upgrade/maintenance cycles of all IT services within the organisation to ensure minimal disruption.
Ensure that the IT service is customer-focused, monitoring outputs and responding positively to feedback.
Provide expert technology advice and support to senior leaders and managers, including the formulation and implementation of policies and projects.
Ensure full compliance with all relevant IT and security legislation, especially the Data Protection Act, and that effective IT policies and procedures are in place.
Monitor the internal customer satisfaction with IT services and strive for continuous improvement in services provided.
Manage licensing agreements with software and hardware suppliers.
Ensure the availability, reliability, and integrity of the IT service and that service availability meets customer requirements.
Develop and implement a company-wide data strategy covering all areas including technology, data governance, and quality.
Implement and manage a comprehensive data management framework.
Ensure strong data governance and focus on continual improvement of data quality.
Lead the Business Intelligence, Data Governance, and Data Quality and Improvement activity.
Provide technical expertise in all areas including Business Intelligence (BI) report development, data engineering, data & information governance, change management, and data quality.
Advocate adoption of the UK Housing Data Standard and ensure adoption is supported and facilitated where practical.
Ensure the availability, reliability, and integrity of the BI report development function and that service availability meets requirements.
Support the production of regulatory data returns and relevant data processes.
The Successful Applicant
Extensive senior management experience working in IT and Data leadership roles, including leadership and management of a multi-function team.
Experience managing change effectively; understand the needs and benefits for change and play an active role in delivering successful change.
ITIL or CoBIT certified or equivalent.
Diplomatic with the ability to interact successfully at all levels.
Good listener with the ability to effectively apply the knowledge gained.
Strong belief in customer satisfaction and business benefit driven solutions.
Previous public sector or Housing Association senior leadership experience.
Experience of Power BI and other associated reporting technology.
Educated to degree level or qualified by equivalent experience.