Assistant Credit Controller

Are you someone who excels in a dynamic, team-oriented environment and enjoys ensuring smooth, efficient operations? If you have a sharp eye for detail and a passion for providing excellent administrative support, this is your chance to shine!

We’re looking for a motivated Credit Controller Assistant to join our welcoming and supportive team!

Ready to make a real impact where your attention to detail is truly valued? We can’t wait to meet you!

The Role

As an Assistant Credit Controller within the finance department, you will play a vital role in maintaining the integrity of our sales ledger. You will assist in ensuring accurate credit control processes, whilst having responsibility for all customer credit applications for existing and new customers. You will work closely with the Credit Control team, sales and finance teams to ensure all accounts are managed effectively, in line with company policies and objectives.

Main Duties And Responsibilities

• Review and process customer credit applications, ensuring appropriate credit limits are set using established credit insurance and credit checking protocols across various platforms.
• Maintain and update customer finance and credit records while collaborating with customers and other departments within the Swegon Group.
• Manage and monitor Atradius credit limits, ensuring they are accurately administered.
• Assist in overseeing and managing Group email inboxes.
• Address customer inquiries and coordinate with other departments to resolve issues.
• Provide general credit control administrative support, including covering for team holidays.

About You

The ideal candidate will be comfortable engaging with people at all levels, confidently communicating with customers, colleagues, and stakeholders to resolve issues and provide excellent service. You should be a quick learner, able to grasp new processes and systems with ease, adapting quickly to changes in a fast-paced environment. A strong team player, you will collaborate effectively with others, supporting colleagues and working towards common goals while contributing to a positive and productive team dynamic. You should be confident and professional in your approach, with strong verbal and written communication skills to effectively manage customer interactions. The ideal candidate will be able to handle pressure, manage multiple tasks effectively while maintaining high standards of accuracy. Strong IT skills are also essential to succeed in this role.

Essential Experience & Qualifications

• Experience of working within a Finance Department.
• Experience of dealing with customer queries.
• Fluent proficiency in spoken and written English.
• 5 GCSE’s or equivalent in Maths & English.

Desirable

• Familiarity with accounting software such as SAP or Microsoft Dynamics is beneficial, and knowledge of the HVAC industry or experience with large-scale construction projects is an advantage.
• Experience of credit control within a financial department.
• NVQ Level 2 or equivalent.

We offer

At Swegon, we work to create the world's best indoor climate that makes people thrive and feel good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work. We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; "Customer Empathy, Trust, and Commitment," which permeate everything we do and are the basis for the decisions we make and how we interact with each other. At Swegon, we have an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we care about you being able to balance your work with your personal life. We place great emphasis on personal qualities, welcome applicants with different backgrounds, and strive for diversity and gender equality.

About Swegon Group

Swegon Group, owned by the Stockholm Stock Exchange-listed Investment AB Latour, is a market-leading provider of a healthy indoor climate, with solutions for ventilation, heating, cooling, and climate optimization, as well as connected services and technical expertise. Swegon has subsidiaries and distributors worldwide and 17 production units in Europe, North America, and India. The company has approximately 3000 employees and had a turnover of approximately SEK 6 billion in 2022.