Assistant, Client Delivery Services (London)

Assistant, Client Delivery Services (London)

Apply locations GBR LND London time type Full time posted on Posted 6 Days Ago job requisition id JR101456

Overview

BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

Job Description:

The Client Service Delivery Assistant is responsible for delivering administrative services to support client service leaders, teams, and functions. This role works closely with the Senior Assistant, Client Service Delivery, Supervisor, Client Service Delivery or Manager, Client Service to identify, respond to, and anticipate client service delivery needs and process optimization opportunities. The Client Service Delivery Assistant is an individual contributor role primarily responsible for executing tasks and processes related to the client service needs of the business unit and/or team.

Responsibilities

• Deliver administrative services to support leadership and client delivery functions and teams.
• Provide general office support including, but not limited to:
• Manage incoming and outgoing calls efficiently
• Handle the distribution of office post and deliveries
• Book and coordinate visitors and contractors
• Arrange building permits and facilitate contractor activities
• Coordinate routine maintenance requests
• Organize and support meetings and events
• Order and maintain office supplies and equipment
• Manage courier bookings
• Conduct records retention in accordance with firm policies
• Provide backup support to other team members as necessary
• Manage calendars, organize, and support meetings, coordinate travel logistics, and manage time & expense entry.
• Provide support with preparing, editing, and formatting deliverables, correspondence, presentations, reports, and other materials.
• Provide system data entry support.
• Manage professional association and organization memberships.

Qualifications

• Minimum of 1+ year(s) experience required / 3+ year(s) preferred in related field
• High school Diploma required or equivalent experience.
• Ability to demonstrate basic working knowledge of Microsoft Word Office Suite and meeting platforms
• Demonstrated ability to communicate clearly and concisely in a professional manner
• Ability to effectively navigate competing priorities
• Ability to quickly learn and utilize new software platforms
• Ability to exercise confidentiality and discretion consistently
• Ability to take direction, productively receive and apply feedback, and communicate support needs
• Demonstrated attention to detail, accuracy, and ability to anticipate and respond to service needs
• Ability to work independently and collaboratively in a team setting