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Assistant Centre Manager at Hanningfield 1yr FTC 37.5hrs
Essex Wildlife Trust
Billericay
On-site
GBP 25,000
Full time
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Job summary
An established industry player is seeking an Assistant Centre Manager for their beautiful Nature Discovery Park. This role involves overseeing daily operations, managing staff, and ensuring a welcoming environment for visitors. The ideal candidate will have a strong background in customer service, retail, or hospitality, and a passion for engaging with the public. With a focus on teamwork and a positive attitude, you will play a key role in enhancing visitor experiences at this stunning location. Join a friendly team dedicated to providing exceptional service in a natural setting, where your contributions will make a real difference.
Benefits
Qualifications
- Experience in customer-facing roles, especially in retail or hospitality.
- Strong people skills and a self-motivated attitude.
Responsibilities
- Assist in day-to-day operations and supervise staff and volunteers.
- Ensure an engaging visitor experience through excellent customer service.
Skills
Job description
Salary: £24041 per annum
Closing date: Monday 21 April 2025
Contract type: Fixed term / Working hours: Full time
Hanningfield Reservoir Nature Discovery Park,
Hanningfield Reservoir Nature Discovery Centre
Hawkswood Road, Downham, Billericay, CM11 1WT
We are looking for an Assistant Centre Manager at our Hanningfield Reservoir Nature Discovery Park between Chelmsford and Billericay.
Opened in 2012 and situated on the 11th largest reservoir in England, our Nature Discovery Centre at Hanningfield Reservoir offers beautiful walks through the woodland, taking in bird hides, ponds and views across the reservoir.
Our friendly team provides fantastic customer service to our visitors. As the Assistant Centre Manager, the post holder will work closely with the Site Manager to deliver day-to-day operations (administrative duties, retail and food and beverage), supervise staff and volunteers, and interact with guests to ensure an engaging visitor experience.
It is essential that the post holder has front-facing retail and/or hospitality experience, is self-motivated, has a ‘can-do’ attitude, and is willing to support team members during busy periods. We are looking for someone who thrives on providing a welcoming visitor experience in a customer-facing environment and possesses strong people skills. A full job description can be found in the ‘role information pack’.
This role is a fixed-term (until 30 April 2026) full-time position working 37.5 hours per week between 9:00am to 5:00pm, five out of seven days (Monday to Sunday) with an alternative weekend off arrangement in place.
Benefits include free life assurance, branded uniform, parking, and enhanced annual leave and sick pay provisions increasing with length of service.
To make an application, please complete an online application form on our website by 9:00am on Monday 21 April 2025. Interviews will be held on Thursday 01 May 2025. We reserve the right to close this advert early, so please submit your application at the earliest opportunity.
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