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Assistant Centre Manager at Hanningfield 1yr FTC 30hrs

Essex Wildlife Trust

Billericay

On-site

GBP 20,000

Part time

14 days ago

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Job summary

An established industry player is seeking an Assistant Centre Manager for a vibrant nature discovery park. This part-time role involves overseeing day-to-day operations, providing exceptional customer service, and leading a dedicated team to enhance visitor experiences. The park, surrounded by beautiful scenery and wildlife, offers a unique environment for those passionate about nature and community engagement. If you thrive in a customer-facing role and enjoy working in a dynamic setting, this opportunity is perfect for you. Join a friendly team committed to delivering memorable experiences for all visitors.

Benefits

Free Life Assurance
Branded Uniform
Parking
Enhanced Annual Leave
Sick Pay Provisions

Qualifications

  • Experience in retail or hospitality is essential.
  • Strong people skills and a welcoming attitude are vital.

Responsibilities

  • Assist the Site Manager in daily operations and supervise staff.
  • Ensure an engaging visitor experience through customer service.

Skills

Customer Service
Retail Experience
Hospitality Experience
Team Collaboration
Self-motivated

Job description

Assistant Centre Manager at Hanningfield 1yr FTC 30hrs

Salary: £19232.80 per annum

Closing date: Monday 21 April 2025

Contract type: Fixed term / Working hours: Part time

Location:

Hanningfield Reservoir Nature Discovery Park,
Hanningfield Reservoir Nature Discovery Centre
Hawkswood Road, Downham, Billericay, CM11 1WT

We are looking for an Assistant Centre Manager at our Hanningfield Reservoir Nature Discovery Park between Chelmsford and Billericay.

Opened in 2012 and situated on the 11th largest reservoir in England, our Nature Discovery Centre at Hanningfield Reservoir is located between Chelmsford, Billericay and Wickford. The site offers beautiful walks through the woodland, taking in bird hides, ponds and views across the reservoir.

Our friendly team at Hanningfield provides fantastic customer service to our visitors to the Trust. As the Assistant Centre Manager, the post holder will work closely with the Site Manager to deliver the day-to-day operations (administrative duties, retail and food and beverage), supervising staff and volunteers and interacting with guests to ensure an engaging visitor experience.

It is essential that the post holder has front-facing retail and/or hospitality experience, is self-motivated, has a ‘can-do’ attitude and willingness to support team members both front and back of house during busy periods. In this role, we are looking for someone who thrives on providing a welcoming visitor experience in a customer-facing environment with strong people skills.

This role is a fixed term (until 30 April 2026) part-time position working 30 hours per week between 9:00am to 5:00pm, four out of seven days (Monday to Sunday) with an alternative weekend off arrangement in place.

Benefits include free life assurance, branded uniform and parking; and enhanced annual leave and sick pay provisions increasing with length of service.

To make an application, please complete an online application form on our website by 9:00am on Monday 21 April 2025. Interviews will be held on Thursday 01 May 2025. We reserve the right to close this advert early. Please submit your application at the earliest opportunity.

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