Assistant Café Manager

Job Summary

Are you a vibrant, outgoing individual with a passion for hospitality? We’re on the hunt for an enthusiastic Assistant Café Manager to join our team at Leyland Heritage Cafe & Catering Co.!

In this hands-on role, you will play a key part in creating a lively and welcoming atmosphere for both our guests and team. Your dynamic personality and strong leadership skills will help foster a positive environment, ensuring exceptional service and positive, memorable experiences for our customers and team.

A strong background in kitchen and cooking is essential, as you will be required to be hands-on in the kitchen from the start.

Duties

1. Oversee the daily operations of the café, ensuring smooth and efficient service delivery.
2. Lead, train, and inspire café staff to deliver engaging and friendly customer experiences.
3. Manage food preparation and production processes, upholding our high standards for food safety and quality.
4. Maintain inventory levels and coordinate supply orders, keeping operations running seamlessly.
5. Create and implement fun and effective training programs that enhance hospitality standards and food safety practices.
6. Craft staff schedules to ensure we’re always ready to serve during our busiest times.
7. Handle customer inquiries and feedback with warmth and professionalism, turning every interaction into a positive experience.
8. Collaborate with the team to develop seasonal menus that showcase the latest trends and our commitment to quality.
9. Monitor financial performance to ensure we’re hitting our sales targets and controlling costs effectively.
10. Manage and run the café alongside the team in the absence of senior management, maintaining operations and service standards.
11. Learn current processes and practices from established team members to ensure continuity and excellence in our services.
12. Bring a strong hands-on kitchen and cooking experience, actively participating in food preparation and customer service from the beginning.

Skills

1. An energetic leader with a knack for motivating and engaging team members.
2. Previous experience in a café or restaurant setting with a focus on customer service.
3. Strong understanding of food safety regulations and best practices.
4. Excellent verbal and written communication skills; you’ll be our voice of hospitality!
5. Ability to multitask and thrive in a fast-paced environment while keeping a keen eye on detail.
6. Proven experience in documented 1-2-1 coaching and development of team members.
7. A background in restaurant management is a plus, but what matters most is your passion for creating exceptional guest experiences!

If you’re ready to bring your energy and positivity to our café, we’d love to meet you!

Job Types: Full-time, Permanent

Pay: £12.00-£13.50 per hour

Expected hours: 25 – 35 per week

Benefits:

1. Canteen
2. Company pension
3. Discounted or free food
4. Employee discount
5. Employee mentoring programme
6. Free parking
7. On-site parking
8. Store discount
9. Transport links

Schedule:

1. Day shift
2. Every weekend
3. Monday to Friday
4. Overtime
5. Weekend availability

Experience:

1. Supervising experience: 2 years (required)
2. Restaurant management: 1 year (preferred)
3. Hospitality: 3 years (required)
4. Customer service: 3 years (required)
5. Management: 2 years (required)
6. Catering management: 2 years (preferred)

Work Location: In person

Application deadline: 09/02/2025
Reference ID: AsstManager
Expected start date: 01/03/2025