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Assistant Business Manager - The Cosmetics Company Store - Ashford - 37.5 hours

The Estée Lauder Companies Inc.

Ashford

On-site

GBP 25,000 - 35,000

Full time

2 days ago
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Job summary

Join a leading luxury beauty company as an Assistant Store Manager, where you will inspire and develop a dynamic sales team. This role offers a unique opportunity to enhance your retail career while providing exceptional customer service and achieving operational excellence. With a strong emphasis on coaching and mentorship, you will play a pivotal role in driving sales and fostering a culture of success. Embrace the chance to grow within a diverse and progressive environment that values your contributions and offers comprehensive training and development. If you are passionate about beauty and retail, this is the perfect opportunity for you!

Qualifications

  • Proven retail experience, preferably within cosmetics.
  • Previous supervisory experience with a track record of coaching.

Responsibilities

  • Support the Store Manager in leading and developing the sales team.
  • Achieve sales, customer service, and operational targets.

Skills

Retail Experience
Customer Service
Coaching/Mentoring
Inventory Management
Cash Reconciliation
Retail Operations

Tools

Retail Point-of-Sale Software
Microsoft Office

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications
  1. Proven retail experience preferably within cosmetics
  2. The ability to provide inspirational, authentic and personalized customer service
  3. Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
  4. Retail operations experience including inventory management and cash reconciliation
  5. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  6. Previous experience with retail point-of-sale software
  7. Proficient in Microsoft Office
  8. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
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