General Information
- Reports to: Sales Support Supervisor
- Location: Monmouth House, 87-93 Westbourne Grove, London, W2 4UL
- Hours: Full Time. 09:00 - 17:30 Monday to Friday - Office based
- Salary: £28,000 per annum depending on experience
- Benefits: Salary subject to experience, Pension scheme, Medicash scheme
Job Overview
This person will provide administrative support to a Branding Consultant (BC) and work on a wide variety of projects in a fast-paced environment. The ideal candidate must have a high level of energy and professionalism, think critically, feel confident and comfortable handling multiple tasks, and not be afraid to ask questions. They must have superior reading comprehension and the ability to reorganize information to be more concise and efficient. They must also have excellent customer service skills, strong written/verbal skills, be extremely detail-oriented, and have a positive 'can do' attitude. The support the BC requires will be determined by the Sales Support Supervisor. ABS will be proactive in assisting their BC with new ideas to boost business. We require our Assistant Branding Consultant to maintain and develop good working relationships with team members, customers, 3-PL and suppliers alike.
Duties and Responsibilities are as follows, but not limited to:
Sourcing, Buying And Managing Production
- Manage day-to-day enquiries from the sales team including sourcing relevant branded merchandise products, quoting including margin and currency conversions, negotiating best prices and lead-times with suppliers.
- Manage production: obtain clients' POs, process orders on our ERP system, including raising official quotations, order confirmations, and purchase orders to our suppliers.
- Check/organise visuals for approval, check that they match our clients' specifications, get approval from our clients and process the orders.
- Organise deliveries to the final destination.
- Liaise and negotiate with suppliers daily to ensure all specifications and deadlines are met.
- Update status of quotations/sales orders/vendor POs/projects on our ERP system.
- Raise delivery notes and ensure they are sent to suppliers ahead of the delivery date.
- Track orders and provide POD to clients.
- Ensure sales invoices are raised.
- Ensure suppliers' invoices are checked and properly allocated to projects.
- Ensure queries are raised with suppliers and request credit notes when relevant.
- Escalate to the Sales Support Supervisor issues with suppliers that you cannot resolve and fill in the Non-Conformity Report.
- Process and monitor all orders on our ERP system and ensure timely delivery into our 3-PL, handle import/export deliveries and queries.
- Follow warehouse booking-in procedures with our Operations team/3-PL.
- Raise fulfillment orders and manage the process with all parties.
- Attend meetings with clients.
- Structure PowerPoint presentation of suitable ideas/products.
- Brainstorming new, exciting ideas - be at the forefront of what is trendy and cutting edge. Attend industry exhibitions and suppliers' meetings to ensure a good knowledge of products.
EStore Content Management Systems
- Ensure the quality & branding of products, that visuals on the stores are on brand, compliant, and consistent globally.
- Obtain quotations from suppliers and maintain a database of SKUs with quantities and prices for re-orders.
- Ensure products are live on our E-stores within 48 hours of being delivered to the 3-PL, escalate delays to the Operations team.
- Follow warehouse booking-in procedures, work on SKU creation with our Operations team/3-PL.
Skills And Attributes
- Minimum 2 years in the Promotional Merchandise industry or buyer in the fashion or accessories industry
- Attention to detail essential
- Great customer service
- Ability to prioritise and manage a variety of tasks at once
- Excellent written and spoken English
- Import/Export procedure knowledge an advantage
- Knowledgeable from start to finish of the merchandise development process
- Excellent admin skills and great at managing budgets and controlling margins
- Highly organised
- Proficient in Office 365 (Excel/PowerPoint)
- Good negotiation skills
- Strong presentation and project management skills
- Ability to perform under tight deadlines
- An understanding of local trends
- Permanent right to work in the UK
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