Assistant Banking Manager - High Wycombe (8 Month Secondment)

HANDELSBANKEN PLC; High Wycombe; On-site; GBP 30,000 - 50,000; Full time

Job description

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Job Introduction

An opportunity has arisen within our High Wycombe branch for an Assistant Banking Manager.

As Assistant Banking Manager, you will be responsible for the account administration of new and existing customers including significant direct customer contact, involvement with electronic banking, managing the inward account transfer process, dealing with customer payments, etc.

You will work as part of the branch team to ensure the highest levels of customer service, as well as working together to achieve the goals on the Business Plan.

Main Responsibilities

• Preparation of facility letters and other account documentation.
• Completion of all documentary requirements for lending facilities following credit approval through to drawdown, including instructing and being the ongoing liaison with lawyers and valuers ensuring all conditions precedent/conditions of sanction are satisfied prior to drawdown.
• Ongoing and annual account reviews to ensure compliance with the Bank's documentation and other requirements.
• Account administration of new and existing customers including significant direct customer contact and providing excellent customer service.
• Liaison with internal departments and external counterparties to ensure the highest levels of customer service and Good Administrative Order are delivered.
• Support of marketing initiatives, assisting branch in building positive and long-lasting relationships with local professionals.
• General office management and providing support to the Branch Manager regarding Health & Safety issues, Compliance, general administration, self-assessment, etc.

Ideal Candidate

• The successful applicant will have the ability to build strong professional relationships at all levels and represent Handelsbanken effectively. There will be significant contact with customers and external professionals, and effective interpersonal and communication skills (both written and verbal) are therefore essential.
• The applicant must be a strong team player, flexible, proactive, and conscientious and bring a positive attitude. The successful candidate will work with integrity and discretion and be able to work effectively under pressure. They will have strong attention to detail and an organised approach to work, and will be able to demonstrate their ability to work with high levels of accuracy.
• Previous experience in dealing with lending documentation/security and AML/KYC procedures for both personal and business customers/transactions would be advantageous. A high level of computer literacy (Microsoft Word and Excel) is essential. Training will be provided on additional internal IT systems.

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply.

Check our Handelsbanken website for further information.

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise.

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
• Competitive Salary and an extensive range of benefits are provided, including private medical insurance, income protection, and life assurance.
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds).

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.

There will be a two-stage interview process to take place in the High Wycombe branch. The first stage will be a coffee chat with the second stage being a competency-based interview.

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process - just let us know by email [e-mail].

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.